Vacancy: Repairs Scheduler
Location: Worcester, Droitwich, Kidderminster & Redditch
Sector: Social Housing
Salary: £31,140.00
Start Date: ASAP
Mobile Contract
Think Recruitment are looking for an experienced Repairs Scheduler based in the Worcester, Droitwich, Kidderminster & Redditch area.
Our client who is a well know Housing Association, is looking to expand the team with an experienced Repairs Schedular. As the central coordinator of our in-day operations, you'll play a vital role in ensuring our customers receive a smooth, reliable, and high-quality repair service. You'll be responsible for real-time scheduling, matching the right Multi-skill Trades Operative to each job, and ensuring appointments are kept and repairs are completed right first time. Ideally you will have carried out a similar role previously within the Social Housing sector.
What You'll Be Doing:
* Championing a customer-first approach in all scheduling and communications.
1. Managing real-time scheduling and resolving in-day issues to prevent service disruption.
2. Coordinating emergency and out-of-hours jobs with on-call Multi-skill Trade operatives or subcontractors.
3. Central point of contact to customers, and to operatives and the call centre to main...