Your new company This is a leading food manufacturer specialising in fresh products for some of the UK and Ireland's most recognised retailers, including premium and high-volume brands. The business has a strong reputation for quality, innovation, and sustainability, consistently investing in new product development and operational excellence. With a commitment to food safety and integrity, the company has achieved industry recognition for maintaining the highest standards and continues to grow through strategic partnerships and a culture of collaboration. Your new role As Senior Despatch Supervisor, you will play a critical role in leading a 12-hour operation within a fast-paced FMCG distribution centre. You will oversee the end-to-end pick and despatch process, ensuring customer orders are fulfilled accurately, efficiently, and in full compliance with company policies and quality standards. You will manage a shift team of up to 15 staff during the day or 7 staff overnight, including area leaders, warehouse operatives, drivers, and administrative personnel. Success in this role requires strong coordination across multiple departments and sites, ensuring smooth and timely communication to support operational excellence. You will be responsible for supervising daily activities, maintaining stock accuracy, ensuring audit-ready documentation, and fostering a positive working environment. The role also involves monitoring performance, leading team briefings, and ensuring all vehicles and equipment are safe and fit for purpose. What you'll need to succeed To be successful, you will have experience within an FMCG environment and at least two years of people management experience. You will demonstrate strong skills in stock control, working to tight deadlines, and IT literacy, including proficiency in Microsoft Office. Attention to detail and excellent organisational skills are essential, along with previous experience with HACCP or a qualification in this area. Desirable skills include a third-level qualification, knowledge of food processing within FMCG, and experience with AX, Zetas, or similar systems. What you'll get in return You'll join a progressive organisation that values integrity, collaboration, and continuous improvement. A competitive salary and benefits package are on offer, along with opportunities for professional development. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Skills: Despatch Supervisor Warehouse Supervisor Logistics Benefits: competitive