The role
is focused on driving cash flow performance, minimising risk, and maintaining accuracy within a fast-paced, global environment. This position is instrumental in improving working capital and enhancing credit and collections processes across a diverse international customer base.
Key Responsibilities
Credit Risk Management
1. Evaluate the creditworthiness of new and existing customers through detailed analysis
2. Review and recommend credit limit adjustments, ensuring approval in line with delegated authority frameworks.
3. Obtain and assess credit reports and bank references when required
4. Make informed credit decisions based on risk assessments
5. Partner with Sales and Customer Care to identify alternative solutions where standard credit terms are not viable.
6. Ensure compliance with company policies and approval protocols, escalating where necessary
Collections & Accounts Receivable
7. Manage a high-volume portfolio of accounts, ensuring timely collection of outstanding balances
8. Oversee accounts across multiple regions and currencies
9. Execute structured collections activities, including follow-ups and escalation of overdue accounts
10. Investigate and resolve billing disputes, deductions, and short payments
11. Contribute to reducing aged debt and improving overall collection metrics
12. Support month-end reporting and close processes
Cash Application & Reconciliation
13. Perform accurate and timely cash application within SAP
14. Allocate incoming payments and match them correctly to customer accounts
15. Investigate unapplied cash and resolve discrepancies
16. Maintain integrity of the accounts receivable ledger and support period-end close activities
Stakeholder Management
17. Collaborate with Sales, Customer Care, Operations, Finance, and Legal teams to resolve issues efficiently.
18. Engage directly with customers to handle payment queries and escalations
19. Liaise with external credit agencies to support credit assessments and decisions
Reporting & Process Improvement
20. Monitor AR ageing and account activity using SAP and collections tools
21. Support the preparation of reporting related to accounts receivable and collections performance
22. Identify opportunities to improve processes, driving efficiency and stronger financial controls
23. Assist with ad hoc projects across credit, treasury, and cross-functional initiatives
Qualifications
24. Bachelor's degree in Finance, Accounting, or a related discipline (or equivalent experience)
25. Minimum of 6 years' experience in credit, collections, and accounts receivable within a high-volume environment
Skills & Competencies
26. Strong attention to detail with a proactive, hands-on approach
27. Ability to manage competing priorities in a fast-paced, high-volume setting
28. Experience in multi-entity and multi-currency environments
29. Strong SAP experience (FI/AR module) within an Order-to-Cash function
30. Familiarity with collections or receivables management systems
31. Advanced Excel skills, including pivot tables, lookups, and large data analysis
32. In-depth understanding of AR processes, including collections, cash application, and reconciliations
33. Experience resolving unapplied cash, discrepancies, and performing variance analysis
34. Proven ability to manage collections portfolios and resolve payment issues
35. Strong communication and stakeholder management skills
36. Solid understanding of credit risk principles
37. Excellent analytical and problem-solving abilities
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at
Company
At Hays we invest in lifelong partnerships that empower people and businesses to succeed. With over 50 years’ success under our belts and a workforce of 10,000+ people across 32 countries, we’ve evolved to put our customers at the heart of everything we do.
From CFO to Newly Qualified, we work with talented finance professionals and match them with organisations where they can achieve a lasting impact.
So much more than specialist recruiters in accounting and finance, what really sets us apart is our knowledge through scale, deep understanding and our ability to meaningfully innovate for our customers. All our consultants have strong relationships across the industry and the support of our extensive global network. That’s why organisations of all types and sizes – from international blue chips to SMEs – trust us to find the people who can help transform their business.
So, whether you want something local or international, permanent, or interim, we have the breadth of coverage and the depth of understanding to help you find it.
We have specialist recruitment teams in the following areas:
38. Corporate Governance
39. Credit Control
40. Part-Qualified Accountant
41. Payroll
42. Public Practice Accounting
43. Public Services Accounting
44. Senior Finance – Qualified
45. Support, Ledgers & Bookkeeping
46. Tax & Treasury
You can rely on us to deliver today and help you plan for tomorrow
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