Shift Leader
CAPTION: Job details
Posting date: 15 May 2026
Closing date: 14 June 2026
Location: Hull, HU2 8LN
Company: Caffe Nero Group Ltd
Job type: Permanent
Job reference: cn-30412
Salary: Starting rate £12.76 per hour, increasing to £12.91 with service. No additional salary information provided.
Summary
Shift Leader at Caffè Nero – the role involves supporting the running of the store, leading the team, providing excellent customer service, and delivering high standards of coffee and food.
Responsibilities
Lead and manage the team during your shift, ensuring smooth operation of the café, maintaining quality standards, handling customer queries, and fostering a positive team culture.
What you can expect
* Brilliant training – no experience required.
* The opportunity to grow your career and develop personally and professionally.
* Unlimited free handmade drinks and up to 75% off food and packaged drinks while on shift.
* 50% off all handmade drinks and 40% off everything else when off shift.
* Recommend A Friend Scheme – potential to earn up to £750 for referring new people to join the team.
* Length of service recognition.
* Access to our benefits platform, with hundreds of discounts, rewards and offers.
* Incentive ‘Nero 90’ – an additional 15p per hour if the store collectively achieves the Customer Satisfaction score.
Why choose us?
When you join us, you become part of a caring, supportive, and friendly team. Alongside providing excellent service, you’ll enjoy events such as pizza nights, Caffè Nero Club parties, and the Barista of the Year event.
We also offer significant discounts and training opportunities to help you grow both personally and professionally.
Benefits
Starter rate £12.76 per hour, increasing to £12.91 with service. Unlimited free drinks, generous discount rates, referral incentives, and comprehensive benefits platform.
Equal Employment Opportunity
We are proud members of the Disability Confident employer scheme.
Disability Confident: A Disability Confident employer will generally offer an interview to any applicant who declares they have a disability and meets the minimum criteria for the job as defined by the employer. In certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall number of interviews offered to both disabled people and non-disabled people. For more details please go to .
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