This is a Part Time Role - incorporating part time hours
Monday - Friday, Saturday Hours TBC.
We are seeking a dependable, respectful, and compassionate individual to adminstrate the day-to-day operations of Penwith Pet Crematorium (PPC) and Penwith Woodland Burial (PWB). This is a role that involves sensitive client interaction.
Key Responsibilities:
This role has many facets including
Providing a compassionate, caring quality service, liaising directly with Clients - this will include dealing with grief issues for both pet owners and families of loved ones
The selling of Burial and Ashes Plots and the associated paperwork
The facilitating of Funerals, liaising with Funeral Directors and Grieving Families.
There will be the day-to-day paperwork for both PWB and PPC including vet's receipts and invoices.
The Team rotas, holidays and time sheets.
Trouble shooting and liaising with the owner on a daily basis, along with
Providing the necessary paperwork including receipts and invoices to Suzie our accountant every other Wednesday.
Labelling, referencing and excellent quality control
Awareness and compliance of DEFRA requirements regarding cremation processes and meticulous record keeping
Ensuring compliance with health and safety standards
Receiving Client payments
Outlook calendar entries
Monthly stocktakes and reconciliation
Product orders, Ie caskets boxes and sundries
Completing of relevant order documentation and payments for slate orders
Organising the facilites in accordance with specific funeral requirements
Recieving of Pets and looking after their Owners
Job Types: Part-time, Permanent
Pay: From £13.50 per hour
Licence/Certification:
* Driving Licence (clean) (required)
Work Location: In person