We have a genuine technical moat, the world's first "Powered by Datadog" certification, and we are in the critical window to establish brand leadership in European Datadog-native managed services. You’d be one of the first two AEs, which means the playbook you help write becomes the one the team scales from.
We have a compelling product, a genuine technical moat, and a closing competitive window in the European market. We need someone who can open doors, run a tight sales process, and close. This is a junior role, but it's a real one.
We are the world's first "Powered by Datadog" accredited MSP, a Datadog-native cloud managed service provider built for European tech‑led SMBs. Our founders have scaled and exited multiple technology businesses. We operate lean, move fast, and take observability seriously.
You’ll be working directly under Chris Webb, CRO, a co‑founder who has taken a managed services business from zero to exit. This early hire exposes you to how pipeline is built, how deals are structured, and how a cloud MSP goes to market. You won’t be making calls from a script.
FETCH (trial enablement), HyperCare (post‑go‑live sprint), LaunchPad (fully managed rollout). Get customers onto Datadog properly. Often the first deal and the start of a longer relationship.
HealthScan (independent assessment of an existing Datadog estate) and Catalyst (improvement engineering to fix what’s wrong). Strong upsell motion for customers already on Datadog who aren’t getting the value from it.
Managed Datadog (ongoing platform management) and Critical Support, our flagship 24×7 managed cloud operations service. Multi‑year ARR, Datadog‑native, AWS and Azure. The anchor deal in every account.
Eight fixed‑scope, four‑week capability deliveries – Infrastructure Observability, Code Security, Cloud Security, AI Observability, and four more. High‑velocity deals that frequently lead to Managed Datadog.
You own the full cycle. Technical qualification and commercial approval sit with the CRO; everything else is yours.
Venture‑backed scale‑ups, 30–150 staff. Head of Platform / DevOps Lead. Already using AWS or Azure, Datadog evaluator.
“We can’t justify a dedicated platform team but we can’t afford downtime either.”
Carrying on‑call burden, no dedicated SRE.
“Our engineers are losing weekends to on‑call. Something has to change before we start losing people.”
On‑Target Earnings – uncapped commission. Accelerators kick in above 100% quota. You earn what you close. DOE.
On‑Target Commission, additional certs funded.
Junior Account Executive (Year 1–2) → Account Executive (Year 1–2) → Senior AE or Partner Manager (Year 2–3) → Head of Sales or VP Revenue (Year 3+).
The best AEs we’ve worked with share one quality: they’re genuinely interested in what the customer is trying to build. Curiosity drives success when talking to a CTO who has heard every vendor pitch. You don’t need to know what a Kubernetes pod is on day one, but you do need to want to understand it within the first month.
Prospects who convert are those who felt understood before they were sold to. Every discovery call should leave them thinking “they get it.” That means listening more than you pitch and researching before you reach out.
You don’t need to be an engineer, but you do need to be genuinely curious about cloud infrastructure and what’s breaking for the engineering teams you’re selling to. That curiosity makes the difference when talking to a CTO who’s heard every vendor pitch.
Deals go cold when they stop moving. Follow up the same day. Advance every conversation. Make the call when you have 80% of the information – waiting for perfect stalls the pipeline. Most decisions are reversible.
Your forecast is your word. Your follow‑up says who you are. Credibility with the CRO, prospects, and yourself is built by doing exactly what you committed to, when you committed to it.
Application instructions, cover‑letter solicitation, and duplicate statements about talent pipeline have been omitted to keep the description focused on responsibilities, qualifications, and benefits.