Office Coordinator Job Description
We are STALSEN, a British-based manufacturer of safety gloves, bringing a new approach to hand protection. We want to make hand injuries history because nobody should get a hand injury at work.
How would we describe ourselves?
* We are bold: courageous and leaders of industry change.
* We are smart: we won't compromise on keeping standards high.
* We are compassionate: we lead a people first culture.
* We are transparent: we're open and honest and keep it simple.
What are our values?
* Hands
* Attention to detail
* The human touch
* Longevity
At STALSEN we work with our employees to help develop a career road map that ultimately helps to deliver their goals in every aspect of life.
A brief overview of the Office Coordinator team role:
* Making travel arrangements
* Organising and maintaining office systems – i.e. ISO certifications
* Completing tasks delegated from the management team
* Preparing corporate documents
* Set-up and maintenance of company systems and trackers
* Maintaining strict confidentiality
* Assist in preparing compliance files, such as CE files and product testing information
* Arrange and follow through on progress with external parties – i.e. new products and samples from factories
* Maintaining the company's shared calendar
* Collate information from the business – send trial feedback forms to customers, maintain a complaints tracker
* Office facilities – i.e. stationery and supplies, ordering uniform etc
* Assist with preparation of company events, both inhouse (e.g. client visits) and offsite (client events)
* Coordinate sample despatches and movements
* Log all customer communication on HubSpot and track accordingly
* Handle office compliance
* Arrange all office maintenance
* Support customer service, processing orders where needed
* Collate samples and add to customer matrix boards for dispatch
* Processing stock adjustments to ensure the stock system is up to date
* Support in fleet management
* Tasks delegated from the management team as required
* General office housekeeping, upholding clear desk policy
* Answering office phone and dealing with enquiries
Job Types: Full-time, Fixed term contract
Contract length: 13 months
Benefits:
* Discounted or free food
* Free parking
* On-site parking
Education:
* GCSE or equivalent (preferred)
Language:
* English (required)
Work Location: In person