Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.
What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:
* Health & Wellbeing - complimentary Leisure Club Membership & discounted Golf Rates because your wellbeing is important
* Free Meals on Duty: Enjoy complimentary meals while at work.
* Uniform Provided: A professional uniform is supplied for all employees.
* Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
* BenefitHub
* Pension Scheme: Participation in The People’s Pension.
* Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
* Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
* Training and Development: Access to training programs to enhance your skills and advance your career.
The impact you’ll make
What more could our guests want than outstanding service, a clean comfortable room and delicious food and drink? It will be your job to make sure they get even more from their event with us. Proactively promoting all the options open to them, as well as being on hand to answer any questions about our hotel and services, you’ll make sure they know about everything they could wish for – and more. You’ll help create the warmest welcomes and most memorable events that keep them coming back again and again.
Responsibilities: Here's what your journey with us entails:
* Prepare sales-related documents, including proposals, contracts and banquet event orders
* Put together information packages, brochures and other promotional materials
* Help plan the event or wedding from start to finish – really focusing on the clients needs
* Use sales techniques to maximise revenue while maintaining existing guest loyalty
* Being creative with themes and giving clients ideas on how to make their special day perfect
* Bringing the clients ideas to life and ensuring they have an amazing event
* Promote awareness of our brand image internally and externally
* Look for new business opportunities and potential revenue increases/up sells
* Be one point of contact for clients and guests, responding quickly to questions about hotel facilities and services
* Perform general office duties to support Sales and Marketing team and other events such as meetings when needed
Note: This above description is not intended to establish a total definition of the job, but an outline of the duties.
Preferred Qualifications
* Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
* Minimum of 1 year of experience in a similar role within the hospitality industry.
* Detail-oriented with a passion for delivering excellence in customer service.
Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!
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