Overview
Take a lead role within a well‑established motorcycle dealership that prioritises organisation, customer satisfaction and team development. This is a unique opportunity to advance your career in a dynamic supportive environment where expertise and dedication are highly valued.
Benefits
* Competitive salary ranging from £30,000 to £39,000, dependent on experience
* Ongoing manufacturer training and professional development programmes
* Employee discounts on motorcycles, parts and accessories
* Company pension scheme, life insurance and sick pay benefits
* Spacious on‑site parking facilities
* Opportunity to work in a modern, well‑organised dealership within a reputable family‑owned business with a rich history
* Supportive, community‑oriented working environment promoting career growth and stability
Duties
* Manage the daily workshop diary, ensuring efficient workflow and timely job delivery
* Allocate work to motorcycle technicians based on skill, capacity and workload demands
* Monitor progress of repairs and services to meet deadlines and maintain high standards
* Liaise effectively with the parts department to ensure parts availability and minimise delays
* Process job cards, warranty claims and invoicing accurately and promptly
* Support the service team with updates on repair status and additional work requirements
* Maintain manufacturer compliance and uphold workshop standards in accordance with industry regulations
* Supervise and oversee the work of motorcycle technicians and support staff
* Contribute to delivering exceptional customer service and workshop organisation
* Assist in fostering a professional and productive team environment
Requirements
* Previous experience as a Workshop Controller, Service Advisor or in a similar workshop management role is preferred
* Knowledge of motorcycles or the automotive industry is highly desirable
* Strong organisational skills with the ability to multitask efficiently
* Excellent communication and team management skills
* Familiarity with Dealer Management Systems (DMS) is advantageous
* Professional, reliable, detail‑oriented approach to workshop operations
* Enthusiastic and proactive attitude towards workshop leadership
* Ambition to progress within the motorcycle trade or to assume greater autonomy
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