The Sales Manager role requires 38.75 hours per week with the following schedule: Mon 09:00–17:15; Tue 09:00–17:15; Wed 11:45–20:00; Fri 09:00–17:15; Sat 10:45–19:00. You will lead and inspire a customer service team to achieve performance targets and deliver outstanding service.
Responsibilities
* Support the Store management team across all product areas, back of house and running the store when needed.
* Manage a team to deliver amazing service and accurate stock processes in an environment that is commercial, operationally efficient, safe and where targets are met.
* Create an atmosphere that supports, motivates and inspires the team to perform at their best.
* Demonstrate a hands‑on approach for all commercial and operational activities by working alongside the team.
* Ensure communication is up‑to‑date and accurate at all times to meet business needs.
Qualifications
* Passionate about customers, people and products, inspiring and motivating others to create a great working atmosphere.
* Exceptional commercial understanding with the know‑how to create a fantastic shopping experience.
* Team player who thrives in a results‑driven, fast‑paced and challenging environment, able to adapt quickly to change.
* Excellent communicator who works naturally with people at all levels and remains calm and approachable under pressure.
* Strong problem‑solving skills, confident in making sound business decisions, challenging processes and generating innovative ideas.
* Confident in dealing with people issues.
* Effective multi‑tasker who can plan, organise and prioritise workload.
Benefits
* Competitive salary and performance‑based incentives.
* Generous reward scheme for achieving results.
* Discounts on a range of retail partners and office products.
* Sharesave scheme.
* Optional working wardrobe allowance.
* Early VIP access to sale stock.
* Exclusive offers from over 3,500 retailers through the online benefits platform.
* Access to staff shops, digital GP, and free health and wellbeing services.
* Life assurance and discounted health plans for you and your family.
* Financial wellbeing support.
* Apprenticeship opportunities (England stores only).
* Direct to Work benefit for free local collection of items.
* Support networks and access to empowerment groups.
* Wellhub – discounted flexible monthly gym memberships with additional wellness services.
Successful candidates will be required to evidence their right to work in the UK before commencement of employment. Sponsorship is not typically considered for this role. The company is pleased to support all candidates with workplace adjustments if required.
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