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Sales support administrator

Bristol (City of Bristol)
ESS Employment
Sales support administrator
Posted: 4h ago
Offer description

Overview

Location: Yate
Start date: ASAP
Pay: £24,000- £27,500 per annum, depending on experience
Contract: Permanent
Working hours: 08:45am-5:00pm, Monday to Friday, 37.5 hours per week
Set office days: Tue-Thur


Duties and Responsibilities

* To assist in day-to-day administrative tasks in support of company sales and by doing so to contribute to the financial success of the company
* Answer/process customer telephone queries from customers, suppliers, and colleagues.
* Take customer orders over the telephone.
* Distribute incoming enquiries email to the relevant person.
* Use Sage to produce sales order delivery notes and customer invoices.
* Place orders with suppliers for stock items.
* Run reports from Sage for daily profit figures.
* Process customer remittance advices.
* Process customer audits and keep records.
* Verify and post supplier bills on Sage.
* Credit Control - chase outstanding customer invoices by telephone and email.
* Submit meter readings.
* Manage gas and electricity contract renewals for the business.
* Prepare an agenda and take minutes in team meetings.
* Complete documentation from customers requesting company information.
* Participate in any other duties deemed appropriate by the Managing Director or CEO


Key Experience and Skills

* Previous administration/office-based experience is essential.
* Excellent verbal communication skills.
* Good mathematical skills – level 4 minimum GCSE Maths.
* Error free written communication – level 4 minimum GCSE English Language.
* Experience and good skills in the use of Excel, Word, and Outlook.
* Polite, pleasant, and helpful on the telephone and in general.
* Self-motivated and able to work both independently and as part of a team.
* Well organised and able to prioritise workload to achieve deadlines.
* Attention to detail for record keeping.


Benefits

* Bonus scheme (after 6 months service)
* Employee pension scheme
* Life Assurance
* Critical Illness Cover/Health plan
* Excellent working environment
* Free onsite parking
* Hybrid working – 3 mandatory set days in the office
* Annual Christmas shutdown

In order to be considered for the role please email your cv at your earliest convenience to Rachel - rachel.hudson@ess-emp.co.uk

ESS EMPLOYMENT Ltd work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional, and friendly approach to recruitment. See our website for more information www.ess-emp.co.uk

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