Your newpany
Birmingham City Council is the largest local authority in the UK,mitted to improving housing standards andmunity well-being across the city. As part of their efforts to raise the quality of private rented housing, we are recruiting Property Licensingmunity Officers to support their property licensing schemes and help ensure safe,pliant, and well-managed homes for residents.
Your new role
As a Property Licensing Warden, you will be a key presence in themunity, conducting ward-based patrols to identify suspected unlicensed properties and proactively address issues related to the private rented sector. You’ll be the eyes and ears on the ground, helping to maintain safe and clean neighbourhoods while supporting tenants and landlords.Your responsibilities will include:
1. Conducting regular foot patrols in designated wards
2. Identifying unlicensed or problematic private rented properties
3. Reporting environmental and housing-related issues
4. Escalating non-housing concerns to relevant council teams
5. Building positive relationships with residents, landlords, and partner agencies ( police, fire service)
6. Collaborating with Licensing,pliance, andplex Case Officers
7. Acting as a friendly and approachable point of contact for the public
8. Participating in team activities and contributing to the success of the licensing schemes
This is a full-time position, initially for 3 to 6 months, with a strong likelihood of extension. The role involves outdoor work in all weather conditions and requires a good level of physical fitness. Suitable clothing and equipment is provided.
What you'll need to succeed
To thrive in this role, you’ll need experience in a customer-facing position and strongmunication skills. You should be confident working independently, capable of using modern technology (smartphones, tablets, laptops), andfortable patrolling on foot across various areas of the city.Key qualities include:
9. Punctuality, reliability, and professionalism
10. Patience, empathy, and amunity-focused mindset
11. Ability to build trust and rapport with diverse individuals
12. Strong judgement, initiative, and teamwork
13. A good understanding of Birmingham and itsmunities is desirable
14. Familiarity with property licensing schemes is a plus but not essential. Training will be provided.
What you'll get in return
Pay Rate:
15. First 13 weeks: £ basic + holiday allowance (total: £
16. After 13 weeks: £ basic + holiday allowance (total: £
Contract: 3–6 months initially, with strong potential for extension
Hours: Full-time, 35 hours per week️
Environment: Outdoor,munity-based role with real impact
Team: Supportive, collaborative environment with training and development opportunities