A local authority trading company in the United Kingdom is seeking an experienced customer service professional to join their Revenues & Benefits Customer Engagement Team. The successful candidate will be responsible for providing a high-quality telephone service to residents, managing Council Tax and Housing Benefit queries. This role demands empathy, a good understanding of relevant legislation, and the ability to handle multiple enquiries simultaneously in a fast-paced environment. Competitive benefits package offered, including hybrid working and opportunities for career progression. #J-18808-Ljbffr