Location: Hybrid – Mix of home working, nationwide travel, and visits to our Manchester Head Office Contract Type: Permanent, Full-time (40 hours/week; Mon–Fri, 08:30 – 17:00) Reports To: Commercial Director Salary: Competitive Travel: Regular travel to customer branches and sites across the UK, including a minimum of 2 overnight stays per week. Company Overview: TKC is a leading kitchen distributor serving independent retailers, national merchants, and large-scale retail groups. Our kitchen ranges span a variety of price points and are available under the TKC brand or tailored to customer-specific private labels. As we continue to expand our footprint with major national accounts, we are creating a dedicated role to support deeper engagement at both strategic and operational levels. Purpose of Role: This role is focused on developing and enabling commercial growth within our national account customers. Acting as a bridge between customer head offices and branch-level execution, the role supports category management, onboarding, and sales initiatives that drive performance across key accounts. You’ll combine project management, sales enablement, and relationship-building to help national customers activate plans, train their teams, and grow their sales of TKC products. Key Responsibilities: Develop and implement customer-specific operational plans to drive sales across key national accounts Act as the central link between TKC and customer head office teams, translating strategic initiatives into actionable branch-level plans Lead the onboarding process for new national customers, ensuring alignment across systems, product, and operations Collaborate with customer category and sales management teams to identify opportunities and create tailored growth initiatives Support customer field sales and design teams with training, sales tools, and in-branch activation Monitor account performance and lead corrective initiatives where necessary Provide insight and feedback to the TKC commercial and marketing teams to inform product, promotion, and channel strategies Candidate Profile: Essential Experience & Skills: Strong project management capability with a proven ability to drive initiatives to completion Demonstrated experience in account management, category development, or business development Deep understanding of retail or merchant branch operations, including: Sales designer roles, motivations, and daily challenges Branch manager responsibilities and team dynamics Experience in delivering training or sales enablement content (in-person and/or digital) Understanding of head office functions and how to influence cross-functional teams Confident user of Excel and PowerPoint Excellent interpersonal and communication skills, able to operate effectively across all levels of customer and internal teams Preferred: Background in the kitchen, KBB, or furniture industry Experience working with large retail or merchant groups Benefits of working for us We recognise that conflicting priorities between work and personal life can affect employee productivity and stress levels and impact upon work performance. We are committed to providing an environment that is supportive of work life balance through benefits and health and well-being initiatives. Resources and opportunities are provided to encourage and support the improved health and well-being of its employees. We do this through the following benefits: Competitive salary Clean modern, spacious and well-appointed offices Fresh Fruit provided to support healthy eating Free filtered water Two communal staff break areas. Staff discount available on business products. Social events Wellness plan available to employees after 1 year service Extra day annual leave from your 5th and 10th year of service 24 days annual leave plus standard bank holidays Staff saving scheme Long service bonuses Relaxed dress code Subsided gym membership Cycle to work scheme (twice per year) Reduced cost Costco membership Death-in-service Flu-jab (once per year) From the moment that you join our team we aspire to make your employment experience an outstanding and engaging one. The TKC family is a passionate and proud company. It is this vigour and attitude that helps us execute well every day. If you are enthusiastic and thrive in a collaborative and friendly environment then we invite you to learn more, explore opportunities and discover a place for you.