Description Role: Receptionist Academy: Outwood Academy City Fields Start Date: April 2026 Salary (Actual Salary): £21,280 - £21,614 Working Pattern: 37 Hours Per Week, Term Time 5 days Do you pride yourself on providing a professional welcome and seamless front-of-house experience? Join us as a Receptionist, where your primary purpose is to deliver a professional and efficient Reception service for the academy. You will manage all incoming communications, greet visitors, and ensure strict safeguarding compliance by recording visitor sign-in processes. Welcome from the Principal: Being part of Outwood Academy City Fields means bringing high-quality opportunities and experiences to our diverse, multicultural school in the heart of Wakefield. We seek someone who can provide meaningful engagement and help all students, staff, and visitors thrive. Anyone taking on this role should be prepared to challenge themselves to meet the needs of our diverse community. As Ofsted noted, our actions are directed and guided by putting ‘students first.’ Leaders set a strong example of high ambition, which is mirrored by all staff. We want the very best for our pupils in whatever walk of life they engage in. We hope you can join us on our journey! To view the Support Staff recruitment booklet, Click Here If you have any questions or would like to visit the school, please contact Holly Furness, HR Assistant at h.furness@cityfields.outwood.com Responsibilities The Receptionist is responsible for providing a professional and efficient Reception service for the academy and administrative support. Key duties include answering incoming communications, greeting and dealing with visitors, and ensuring all visitors are recorded, signed in, and issued lanyards for safeguarding compliance. The role manages the opening, distribution, and franking of all posts and parcels. The Receptionist provides radio contact for the SLT team and assists with general administrative and typing duties to support the SLT or Principal's PA when requested. To view our Job Description, please click here Qualifications Established experience in a reception or customer service environment is essential. You must demonstrate the ability to engage confidently and effectively with all stakeholders, including visitors, staff, students, and parents/carers, delivering a first-class reception experience. Success in this role demands strong respect for confidentiality, excellent competency in standard ICT packages (proficiency in Microsoft Office is crucial), and the resilience to perform efficiently and effectively while expertly managing multiple, time-sensitive priorities. To view our Person Specification, please click here