The Clinical Administration & Prescribing Support Officer plays a key role in supporting the safe and efficient delivery of patient care within the practice. The postholder is responsible for managing repeat prescription processes, clinical workflows, patient record administration, and referral management, ensuring all tasks are completed accurately, efficiently, and in line with practice policies and NHS guidelines. Working closely with clinical and administrative teams, the role helps maintain high-quality patient records, supports effective communication with external healthcare providers, and contributes to the smooth day‑to‑day running of the practice.
Key Duties
* Process repeat prescriptions via SystmOne.
* Manage referrals through NHS eRS and other pathways.
* Summarise and code patient records.
* Process clinical correspondence and medical reports.
* Maintain accurate records and ensure GDPR compliance.
* Excellent organisational and communication skills.
* Strong attention to detail.
* Ability to work independently and follow procedures.
* GP practice or healthcare administration experience desirable.
* SystmOne knowledge advantageous.
Person Specification
* Essential: Previous healthcare or GP practice experience.
* Essential: Good understanding of medical terminology.
* Essential: Strong organisational and communication skills.
* Desirable: Experience using SystmOne.
* Desirable: Knowledge of NHS referrals and repeat prescribing.
Join our friendly and supportive team in a recently refurbished practice with excellent transport links.
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