Security Officer
Location: West Quay Shopping Centre, Southampton
Pay Rate: £13.09 per hour
Hours: 46 hours per week, shift pattern 4 on 2 off.
Job Description
As a lead security officer you will patrolling the premises, welcoming clients and customers, monitoring for suspicious activity, and coordinating with emergency services. Work will involve both indoor and outdoor duties in all weather conditions.
Responsibilities
* Conduct regular patrols and monitor the site for safety and security.
* Serve as the first point of contact for customers and clients.
* Identify and stop suspicious sightings or potential criminal activity.
* Record, report and escalate incidents to the Security Shift Manager.
* Maintain full control of incidents until the arrival of emergency services.
* Demeanour: dependable, trustworthy, attentive, approachable and calm under pressure.
Qualifications
* Team player with an enthusiastic attitude.
* Able to work on own initiative and flexible to meet business needs.
* Excellent written and verbal communication skills.
* Valid SIA Door Supervisor Licence required.
Benefits
* Employee Shares Scheme
* Staff Retailer Discount
* Westquay Discount Scheme
* Pension Scheme
* Extensive Training Package
* Childcare Vouchers
* Cycle to Work Scheme
* Give as you earn
* Salary Finance
* Competitive Holiday allowance
* Competitive Pay Rate
* Life Cover
* Share Incentive Plan
* Save as you earn
* Virtual GP
* Employee Assistance & Counselling
* Free Staff Car Parking
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know by emailing us.
Join our Mitie team – together our diversity makes us stronger.
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