Job Description
NOC Engineer – Contract (SC Cleared) – Taunton
We’re supporting a major national infrastructure programme and looking for an experienced NOC Engineer to join a busy Network Management Centre in Taunton. You’ll be part of a 24/7 operation responsible for monitoring, triage, and fault management across a large multi-vendor network estate.
This role suits someone who is hands-on in a NOC today, confident working across IP, transmission, and security technologies, and comfortable operating in a high-availability environment.
What you’ll be doing
* Active monitoring of network infrastructure across multiple technologies.
* Initial triage, fault identification and fault escalation to vendors, OEMs or third-party providers.
* Managing incident queues, maintaining clear updates, and ensuring timely resolution.
* Working within defined SLAs, playbooks, and operational processes.
* Supporting a 24/7 operation once shifts commence.
Technology environment
Experience with some of the following is highly beneficial:
* Cisco IP networks (SolarWinds monitoring)
* Fortinet firewalls
* Infinera / Nokia DWDM
* OTN / MPLS
* SDH / PDH
* Microwave radio networks
Shift pattern