We’re hiring a Key Account Manager to own and grow relationships with major retail multiples. You’ll take full commercial responsibility for a set of strategic accounts—building robust plans, leading negotiations, and delivering topline and margin targets.
What you’ll do
* Build, own, and execute Key Account Plans for multiple retail customers.
* Lead all aspects of commercial negotiations, JBP delivery, pricing, promotional plans, and range reviews.
* Prepare and run regular customer meetings; issue clear contact reports with next steps and owners.
* Deliver sales and margin targets in line with the annual budget.
* Keep working capital tight (forecast accuracy, stock flow, and overdue follow-up).
* Track and analyse sales performance vs targets, benchmark against market trends, and recommend actions.
* Provide concise reporting on customer performance, opportunities, risks, and updated account plans.
What you’ll bring
* 3–5 years’ experience in FMCG Sales Account Management (retail multiples).
* Strong commercial acumen: pricing, promo mechanics, trade terms, and P&L understanding.
* Excellent stakeholder skills—confident with buyers and internal cross-functional teams.
* Data-driven mindset with solid forecasting and Excel/BI skills.
* Proactive, organised, and comfortable owning outcomes in a fast-paced environment.
* Nice to have: experience in hygienic disposables markets.
* Nice to have: experience in the private label market.
Why this role
* Strategic ownership of high-visibility retail accounts.
* Autonomy to shape plans and make an impact.
* Competitive package, bonus, and room to grow.