Document Production Specialist | Glasgow | Hybrid – 2 days a week in the office (Salary up to £33K plus benefits)
Hours: Monday to Friday, anytime between 1pm – 10pm
The Opportunity:
Change Digital are working with a leading professional services organisation looking to hire a Document Production Specialists to join their busy and collaborative team.
This role combines high-quality document production with the opportunity to support workflow coordination, making it ideal for someone who thrives in a fast-paced environment and enjoys taking ownership.
You’ll work closely with legal and business support teams, producing accurate, polished documents while supporting smooth delivery across the function.
Key Responsibilities:
* Produce and format high-quality documents, including complex legal materials.
* Transcribe and prepare documents from audio dictation with speed and accuracy.
* Edit, convert, and manage PDFs, including preparing document bundles.
* Create and format content across Word, PowerPoint, Excel and Visio.
* Manage multiple priorities and deliver work within tight deadlines.
* Collaborate with team members to ensure consistent, high-quality output.
* Troubleshoot document issues using templates and formatting tools.
* Maintain high standards of client service and responsiveness.
Workflow Coordination (as required):
* Support inbox and workflow management (e.g. ServiceNow, BigHand queues).
* Assist with prioritisation and allocation of work.
* Liaise with stakeholders on turnaround times and expectations.
* Escalate workload or resourcing challenges where needed.
* Provide support with onboarding and knowledge sharing.
Skills & Experience:
* Previous experience in Document Production (ideally within a professional services or legal environment).
* Advanced Microsoft Office skills (Word, Excel, PowerPoint, Visio).
* Strong audio typing and transcription skills.
* Experience with iManage and document tools (e.g. DocXTools).
* Familiarity with Visual Files / EveryFile (desirable).
* Good understanding of legal terminology.
* Excellent attention to detail and organisational skills.
* Strong communication skills and ability to work across teams.
* Ability to manage confidential information with discretion.
* Comfortable working independently and supporting team coordination.
What’s on Offer
* Stable, permanent opportunity.
* Structured evening shift (ideal for work-life flexibility).
* Collaborative and supportive team environment.
* Opportunity to take on additional responsibility and grow.
Interested?
If you have strong document production experience and are looking for a role where you can make a real impact, we’d love to hear from you.
Apply now or message directly for more information –