Full‑time Scheme Support Officer in a short‑term Supported Accommodation scheme in Treherbert. The scheme operates 24 hours, 7 days a week, so you will be expected to work on a rolling rota that includes days, evenings, weekends, Bank Holidays, and sleep‑ins. This role is based in our Supported accommodation service, Abertonllwyd House, Treherbert, RCT. You will work with a team of Scheme Support Officers, a Lead Project Worker and a Project Manager to provide 24/7 support to a diverse group of eight clients. Your responsibilities include re‑engaging individuals with mental health services and drug and alcohol programmes, creating and developing trusting relationships with each client, and supporting them to gain confidence and the skills required to live independently. The role does NOT provide personal care, medication, or interventions.
Responsibilities
* Engage and interact with the people we support, including attending external agency appointments with them.
* Deliver support sessions relating to tenancy management, life skills, and health & wellbeing.
* Arrange and carry out activities with the people we support to provide them with meaningful activities and promote physical health.
* Manage the maintenance and health & safety of the building.
* Manage visitors to the building.
Qualifications
* A passion to work with and enable people to live as independently as possible.
* An enthusiasm and passion for supporting people to achieve the best outcomes they can.
* A strong ability to create relationships that are open and honest.
* A strong initiative and ability to work alone as well as being an effective team player.
* Ability to deal with conflicting and demanding situations.
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