Charity Operations Administrator
**Location:** Remote (with regular team meetings in areas across the country, convenient to all team members)
**Contract:** Full-time, Permanent
**Reports to:** CEO
Salary - up to £30,000 dependent on skills and experience.
About Switch the Play Foundation
Switch the Play Foundation is the UK’s only charity dedicated to supporting sportspeople to successfully transition to life outside of sport. We empower individuals to thrive through and beyond their sporting careers by providing tailored development, wellbeing, and transition support.
As we launch our new 5-year strategy, this is a truly exciting time to join our team and help scale our impact across the UK.
Role Summary
We are seeking a highly organised and proactive administrator to support the effective running of our charity during an exciting period of growth. This pivotal role will ensure operational excellence including the coordination of athlete programmes, finance, CRM systems, data collection and governance processes.
We are looking for an enthusiastic and reliable individual with strong administrative skills, a high attention to detail who is a fast learner and happy rolling their sleeves up to support operations across the charity.
Key Responsibilities
Charity Operations:
* Provide administrative support to help oversee day-to-day business operations, including HR systems, finance coordination, and IT
Finance:
* Supporting the team on the effective implementation of finance protocols.
* Posting and processing of creditor invoices.
* Raising customer invoices.
* Ensuring transactions are correctly coded via Quickbooks.
* Monthly bank reconciliations.
* Production of financial reports
* Liaison with suppliers regarding finance related queries.
Governance:
* Ensure all charity policies are up to date through managing review and sign off procedures.
* Act as Secretariat to the Board of Trustees and other Board sub committees: organise meetings, prepare agendas, take minutes, and ensure compliance with governance requirements, e.g. maintaining register of interests and risk register.
* Ensure the charity complies with statutory and regulatory requirements eg (e.g. Charity Commission, GDPR).
* Support the CEO in preparing annual returns to the Charity Commission
* Ensure that DBS checks are in place and up to date for all staff and Team Mates in accordance with the requirements of the Safeguarding Policy.
Coordination of athlete services delivery:
* Supporting the coordination of athlete services delivery including masterclass bookings, liaising with Team Mates (deliverers), and data capture processes.
Data collection and impact reporting:
* Maintain our CRM system (currently Salesforce) to ensure it supports the charity’s aim and objectives including reporting.
* Liaise with colleagues to ensure the charity dashboard regarding key delivery metrics is up to date and accurate.
* Support the Trusts and Grants Manager in the production of reports to funders.
Skills & Experience
* Proven experience in operations, executive support, and/or charity governance
* Experience of financial systems and processes
* Strong organisational and project management skills
* Excellent written and verbal communication
* Understanding of charity compliance and governance best practices
* Comfortable working independently in a remote environment
* Passion for the mission of Switch the Play and the wellbeing of sportspeople
Benefits package
* Competitive salary with an annual review.
* Employer pension contribution.
* Flexible working arrangements - we are a remote team and whilst you have core working hours we have created a culture of trust in people to find the right way to work that suits both team and individual needs.
* Generous annual leave package with 25 days annual leave plus UK statutory/bank holidays, and an additional 3 days off for the week of Christmas.
* An organisation that values you. As a smaller organisation, we value everyone’s individual perspective and voice and all team members are able to contribute to our strategic planning.
* A positive, supportive and collaborative culture and leadership style centred around our Team Code. Central to this is a focus on personal wellbeing and happiness.
* Expenses paid for any UK travel undertaken for Switch the Play Foundation purposes.
* Professional development, with an annual CPD budget and a commitment to aid your development and ambitions whenever possible.
* Access to professional memberships with the cost of memberships to relevant organisations covered.
* Tech support/equipment allowance, providing necessary tools for remote work.