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Customer Support Specialist, Leeds, West Yorkshire
Client:
Ascendion
Location:
Leeds, West Yorkshire, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Views:
1
Posted:
04.06.2025
Expiry Date:
19.07.2025
Job Description:
We are urgently looking for a Customer Support Specialist to join our Device Intelligence team. The ideal candidate will have proven experience in management, organizational skills, and prioritization.
Required:
* Experience and/or excellent understanding of Customer Success and/or Account/Relationship Management, ideally with a track record of customer retention and growth.
* Experience and/or excellent understanding of billing and contractual matters in a B2B environment.
* Fluent written and verbal communication in English.
* Excellent communication, listening, and analytical skills (mandatory).
* Excellent time management, organizational, and prioritization skills.
* General understanding of IoT products and solutions.
* A structured “can-do” approach to open matters and tasks in a demanding environment.
* Methodical and conscientious documentation skills.
* Willingness to develop and identify opportunities for self-improvement.
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