We are working with a London based Residential Development business who are seeking an experienced Assistant QA Manager / Fieldview Administration Coordinator to oversee sites across South London.
Key Responsibilities
Fieldview Administration
* Administer the Fieldview platform, including user setup, permissions, project structures, and user access controls.
* Configure and maintain forms, dashboards, standard processes and reports in line with company requirements.
* Manage project setup and administration from mobilisation through to close‑out.
* Ensure consistent setup across all projects.
* Maintain and update user guides and process documentation.
* Monitor timeliness of inspections, QA reports and defects close out.
* Drawing Management and Calibration
* Carry out accurate drawing calibration to ensure correct location tagging of inspections, defects, and observations in line with company procedures.
* Update drawing revisions and superseded drawings as required.
* Troubleshoot drawing and calibration issues reported by site teams.
Process and Workflow Support
* Support and maintain Fieldview processes for QA inspections, ITPs, snagging, and handover documentation.
* Ensure workflows are aligned with internal construction and quality procedures.
Site Support and Training
* Act as the main point of contact for site teams regarding Fieldview usage, queries and issues.
* Provide hands‑on support to site‑based users as required.
* Provide day‑to‑day system support, troubleshooting, and resolution of user queries.
* Support site mobilisations and project close‑out activities within Fieldview.
* Deliver user training, inductions, and refresher sessions, with a focus on correct use of forms, tasks and processes.
* Help promote consistent use of Fieldview to drive adoption and data quality across the business.
Data Quality, Reporting, and Compliance
Produce standard and ad‑hoc reports to support construction and quality teams.
* Support internal and external audits by ensuring accurate, auditable digital records are maintained.
Continuous Improvement and System Development
* Work with construction and quality teams to identify opportunities to improve Fieldview usage and efficiency.
* Liaise with the Fieldview support team and software provider on system issues, updates, and enhancements.
Key Skills and Experience
* Strong working knowledge of Fieldview processes, inspections, defects, and workflows.
* Demonstrable experience in drawing calibration.
* Strong IT skills with the ability to support mobile and site‑based users.
* Excellent attention to detail and organisational skills.
* Experience working for a housing developer or residential main contractor.
* Knowledge of QA, ITPs, and snagging, processes.
* Good understanding of residential construction processes and site operations.
* Experience producing management reports and supporting audits.
Personal Attributes
* Methodical, structured, and process‑driven.
* Confident communicator, able to engage effectively with site‑based teams.
* Proactive, supportive, and solutions‑focused.
* Comfortable working in a fast‑paced, multi‑site construction environment.
Qualifications
* Fieldview super user training/certification.
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