Job Description
We're looking to recruit a Neighbourhood Housing Officer in the Lancashire region on a full-time, temporary contract for a minimum of 8 weeks on behalf of a housing association. This is a 37.5 hour per week hybrid role, but will have a weekly requirement to travel the region so a driving licence with access to own vehicle and valid business insurance is essential.
Key responsibilities include:
* Be an active presence within the community, carrying out regular visits and neighbourhood inspections to identify issues and areas for improvement
* Assisting with lettings, allocations, voids management, signups and viewings with new tenants, and completing new tenancy visits, tenancy audits and reviews
* Completing fire risk assessments and other health & safety compliance tasks such as gas & electrical safety
* Manage your own caseload of anti-social behaviour and other tenancy breaches including gathering evidence, witness statements and preparing legal paperwork
* Support tenants at risk of tenancy failure and offering tenancy sustainment advice, signposting to external services where appropriate
* Respond to general enquiries and complaints from customers, stakeholders and local MPs
What you'll need to succeed
* Experience in a customer-facing, housing and tenancy management position with experience of managing your own cases of ASB & other tenancy breaches through to legal proceedings
* A good understanding of housing legislation and best practice
* A good understanding of welfare reform and benefits available including Universal Credit and PIP
* Driving licence with access to own vehicle and valid business insurance
What you'll get in return
* Weekly pay
* Hybrid working with mileage reimbursement
* Competitive hourly rates
* Option to be paid PAYE or Umbrella
What you need to do nowIf you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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