Job Description
Job overviewWe are looking for an enthusiastic Payroll Support Officer, to help support the administration of NHS Payroll team, you will be based within our busy Payroll Department ensuring the delivery of a high quality service to our work force and external organisations.You will support the Payroll Team and Payroll Management ensuring all processes within the department is adhered to in a timely and accurate manner. You will work closely with Pensions, Human Resources, and ExpensesYou will need to have strong numerical and communication skills, along with the ability to work methodically and show attention to detail. This is an interesting role and we are looking for a conscientious team player who will ensure our high standards and positive reputation is maintained.Working within the NHS you will be eligible for all our great benefits including NHS pension and salary sacrifice schemes.
Please be advised that sponsorship is not eligible for this post.Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested.Main duties of the jobThe post holder will support in the day to day administration and maintenance of Payroll, Pensions and Expenses records to safeguard an accurate and timely data approval and flow to ensure pay is accurate and timely. Also to provide accurate information, on request, to Staff, Managers and external agents;They will be required to work independently and as part of a Team.
Working for our organisationUniversity Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.We are proud to be recognised as a Pathway to Excellence® designated organisation – please click the link for further details about this prestigious award. Pathway To Excellence ® - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society.
We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.Detailed job description and main responsibilities- To open and date stamp all incoming post, ensuring each item displays a valid assignment number, and is approved by an authorising signatory in line with the Authorised Signatory List (ASL requirements).- Responsible for maintaining accurate databases that record all incoming applications for parental leave and distributing these to the appropriate Officer.- Respond to and accurately carry out requests for earnings details from employees, Managers and external agents, including mortgage providers, and provide statistical information to relevant parties.- To monitor and maintain the electronic post box for all amendments and terminations, ensuring they are distributed to relevant officer, raising queries for missing details/information directly with line managers, informing the Team Leaders about possible over/underpayments, proactively follow up outstanding queries- Ensure all paperwork is appropriately filed.- Assist the office with the input of data as instructed.- Be the first contact for payroll queries from employees and managers, ensuring accurate and timely response to routine and more complex queries relating pay using tact and sensitivity when staff/managers may become distressed and are unfamiliar with pay processes or national terms and conditions of pay.- Ensure a strong focus on excellent customer service when answering incoming telephone calls dealing with the enquiry or forwarding to relevant section.- To provide general reception service for the Payroll department- Understand and decipher all alterations to E-Roster payments that need to be amended, input and check the claims in an accurate and timely manner.- Adhering to Policies and propose changes to working practices and procedures within the Payroll Support department with the ability to deal with non-routine queries and a range of procedures and practices across Payroll as a whole.- Assist and Check elements on all New Starters entered onto ESR by Payroll Officers for accuracy.- Responsible for voluntary deductions, like Healthcare plans, Union Subs, ensuring appropriate authority is present. Corresponding with the external agencies accordingly- Create and input assignment sets within ESR for production of payslips for absentees and terminated employees.For further details of the role please see the attached job description.
Person specificationQualificationsEssential criteria- See supporting documentsExperienceEssential criteria- See supporting documentsDesirable criteria- See supporting documentsKnowledgeEssential criteria- See supporting documentsDesirable criteria- See supporting documentsSkillsEssential criteria- See supporting documentsCommitment to Trust Values and BehavioursEssential criteria- See supporting documentsTo ensure that we provide world-class patient care, UHCW recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.Before applying, we encourage you to review the Trust’s Values and Behaviours which can be accessed on the right side of this page under the job description.The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.The Trust is committed to Equal Opportunities within the workplace.
All vacancies will be considered for Job Share unless otherwise stated. All applicants who have a disability and who meet the minimum criteria for the job will be interviewed. Where a post has an overwhelming response, this Trust may use random selection in order to reduce numbers to interview, any disabled applicants will automatically be guaranteed an interview and will be exempt from this process.In submitting an application form, you authorise University Hospital Coventry & Warwickshire NHS Trust to confirm from your previous or current NHS employer and other prior employers; previous NHS service details and personal data held about you, including Occupational Health data (inoculations and screening tests).
This data will be transferred using NHS Electronic Staff Record and third-party systems via an automated process and only used for the purposes of obtaining and maintaining accurate employment records, should you be appointed to the post. UHCW NHS Trust, by virtue of its Green Plan, is committed to ensuring that the way we provide services minimises the impact on the environment and the future health of the public e.g. zero waste to landfill, reducing our carbon footprint and increasing our recycling and reuse percentages.If you are successful at interview you will receive a conditional offer of employment and we’ll ask you for information so that we can carry out pre-employment checks.
You must successfully complete all pre-employment checks to progress to a final unconditional offer.We must confirm the identity of our staff and their right to work in the United Kingdom. We will ask you to submit proof of your identity and right to work documents via a secure digital platform approved by the Home Office, named TrustID. Alternatively, you may be asked to attend our office with original documents.Depending on you level of exposure with patients you may be required to undertake a Standard or Enhanced DBS.
The cost of this check will be charged to you and will be deducted from your salary over the first 3 months of employment at the current rate.All correspondence will be sent by email; please check your account regularly including your Junk/SPAM folders