Bank Worker - Security Officer
The closing date is 30 April 2026.
The Facilities department at Dorset County Hospital are excited to announce that we are looking for Security Officers to join our brand new team providing a 24/7 Security Service throughout the hospital.
A background in Security is desirable but not essential as full training in security within a health care setting will be given.
Disclaimer: As a Bank Worker, the nature of your engagement will be seen as on a day-to-day basis. You are entitled to choose whether to accept engagements which will be offered to you. A statement does not constitute a contract of employment, nor is the Trust under any obligation to offer you any engagement or further engagement under these terms. The job description for this Bank role relates to the equivalent substantive position. Whilst engaged by the Trust you would be expected to operate within the requirements of the job description.
Main duties of the job
* Provide a security presence throughout all areas of the hospital to deliver a polite, efficient, and compassionate service to patients, visitors and staff at all times.
* Provide a first line quick and immediate response to distressed, violent and aggressive persons (including mental health patients) within the hospital, calming individuals using verbal and non‑verbal communication skills, where necessary physically restraining and escorting persons from site in order to maintain a safe environment within the hospital.
* Appropriately operate CCTV in accordance with the Data Protection Act 2018 and the Trust licence for the detection and prevention of crime, where required.
* To undertake checks on every shift to ensure that all CCTV equipment is fully operational and that any faults are reported immediately to the Facilities department by email or phone.
* Undertake physical patrols of the hospital site in line with schedule and in order to provide a security presence and maintain a secure environment including checking closures of departments.
* Undertake external patrols to all areas of the Hospital site including car parking areas and outlying buildings ensuring that your presence is noticeable.
Person Specification
Education, Qualifications & Training
* GCSE or Similar for English Language.
* Willing to undertake appropriate training courses to obtain relevant qualifications.
Knowledge & Experience
* Knowledge of working to legislative compliance.
* General knowledge of training in Health & Safety at Work.
* Previous experience of working in Security.
Skills & Abilities
* Good communication skills, requiring a professional and sympathetic approach to people.
* Ability to communicate clearly and effectively in writing and verbally with a wide range of people.
* Mental ability and confidence to make effective decisions whilst working in pressured, stressful and difficult situations.
* Ability to work under pressure often unsupervised and prioritise duties.
* Good IT skills, MS Office Suite, and other related FM software systems.
* Familiar with or willing to undertake training in CCTV operation, intruder alarm systems, radio communication skills.
* Adopts a team-oriented approach, able to work across organisation boundaries and supportive of the work of colleagues.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer name
Dorset County Hospital NHS Foundation Trust
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