Cost of Living Link Worker REF:
PO: £, pa rising in annual increments to £, pa inc LW.
X Months Seondment Opportunity/Fixed Term Contract and Full Time
About Us:
Located in the heart of South London, Lambeth Borough is a vibrant community of over, residents. Stretching from the dynamic neighbourhood of Streatham in the South to the iconic landmarks of Waterloo in the North, we are proud to be the th largest borough in London. Our diversity is our strength, with more than languages spoken, making Lambeth the home of the Windrush generation, London's largest LGBTQ+ community, and a thriving Portuguese-speaking community.
It is an exciting time to join Lambeth Council, we have bold ambitions for the future of Lambeth’s communities and residents through our
With exceptional schools, lush green spaces including Brockwell Park, cultural gems like the Black Cultural Archives, and world-renowned institutions such as St Thomas's Hospital, Lambeth offers an enriching and dynamic environment.
Please have a look at our dedicated
About the Team
The Tackling Poverty team leads on support for residents at risk of or experiencing financial hardship across Lambeth. Our work is fast‑paced and rooted in strong partnership working with services across the council and the wider voluntary and community sector. Our service is delivering on our Tackling Poverty Action Plan; an ambitious range of activity to reduce the impact and incidences of poverty in the borough.
The Financial Link Workers work alongside the Poverty Prevention Lead, the Head of Tackling Poverty and a range of other connected services to ensure residents can access the right support at the right time. We take a resident‑first approach, working flexibly, respectfully and creatively to remove barriers and provide holistic, human‑centred support. Our activity is both responsive to changing trends and the needs presented by residents and proactive in the undertaking of campaigns with residents we know could benefit from cost-of-living support.
About the Role:
This is an exciting opportunity to join Lambeth as a Financial Link Worker. This role is designed to provide direct, proactive outreach and case managed support to residents experiencing severe financial pressure.
As a Link Worker, you will:
1. Carry out targeted, on the ground engagement, meeting residents where they are in the borough — whether at drop-ins, on the phone, in health or community settings, or alongside partner organisations.
2. Build trusting relationships and work with each resident to create a personalised support plan to address their needs, employing strong knowledge of the support offers available to residents.
3. Bring an independent, can-do attitude and problem-solving mindset to identify support options—even when they’re not immediately visible—and feedback insights and trends to improve borough wide provision and real outcomes.
4. Contribute to a welcoming, collaborative team environment, actively supporting colleagues, sharing learning and taking up opportunities to upskill and understand the latest resident support offers.
5. Support, and in some cases lead, the delivery of the actions outlined in our Tackling Poverty Action Plan.
6. This role is ideal for someone who is energetic, compassionate, detail driven and confident working directly with the community, including with residents who may be anxious, isolated or facing complex challenges.
We are looking for someone who can demonstrate:
7. A strong resident-first mindset
8. Willingness and enthusiasm to work independently out in the community
9. Excellent casework administration and attention to detail
10. Creativity, resilience and follow through
11. Ability to build rapport quickly and navigate conversations sensitively
12. A strong team player approach
How to Apply:
To be considered for interview, your CV and supporting statement will clearly evidence how you meet the shortlisting criteria on the personal specification marked “A” for application:
We operate an anonymised application process, so be sure to remove personal details when uploading your CV or personal statement.
Recruitment Timelines:
Advert close date: :pm on Sunday May
Shortlisting date: W/C May
Interview Date: Tuesday May