Job Ref: CG12426
Branch: Holiday Inn Birmingham City Centre
Location: Holiday Inn Birmingham City Centre, Birmingham
Salary/Benefits: Competitive salary + various perks + career growth
Contract type: Permanent
Hours: Full Time
Hours per week: 45
Posted date: 12/02/2026
Closing date: 14/03/2026
Hospitality Starts Here – Build Your Future with Cairn Group
Are you ready to grow your career in hospitality? At Cairn Group, we believe work should be rewarding, exciting, and full of opportunities to learn and develop. Whether you're creating unforgettable guest experiences or supporting your team, you'll be part of a friendly, supportive environment where your contributions are valued. With the opportunity to learn, develop, and be recognised, Cairn a place where you can build a career, you're proud of.
About the role…
In this regional role, you will work closely with operational leaders across the region to influence and deliver people strategies that impact engagement, performance, retention, and culture. Your work will ensure that our teams are empowered, inspired, and aligned to delivering exceptional guest experiences.
This is a chance to make a real difference — not just in HR processes, but in the way our people work, grow, and thrive. You will focus on:
* Business partnering performance
* Employee experience engagement
* Talent development progression
You will champion our values — RISE: Respect, Integrity, Sustainability and Excellence — ensuring they are not just words, but behaviours that power exceptional team and guest experiences every day.
About you...
You are curious, people-oriented, and resilient, with the ability to influence at all levels of the organisation. You thrive in a fast-paced, guest-focused environment and are driven by developing people, employee experience and culture.
You are:
* Inquisitive curious: You'll ask questions, facilitate growth and encourage the same from those around you
* Resilient: Credible, and calm under pressure
* People orientated (both our people and our guests)
* Data literate, with a strong ability to interpret people analytics and insight to inform decisions
* Emotionally intelligent: High levels of empathy, self-awareness, and judgement
* Influential: A clear, credible and adaptable communicator across all levels of the organisation
* Collaborative: You think we, not me.
* Pragmatic and solutions-focused
Most importantly, you lead with values. You use Respect, Integrity, Sustainability and Excellence as your compass in everything you do.
About Us:
Cairn Group is a leading UK hospitality company with over 60 years of expertise in hotel acquisition, ownership, management, investment, and development. Our journey has been shaped by successful partnerships with global brands and a commitment to creating thriving, guest-focused properties.
At Cairn Group, our values - Respect, Integrity, Sustainability, and Excellence (RISE) - are at the heart of everything we do. We respect our team and guests, act with integrity, and invest in our people to build a sustainable future - for our business, our communities, and the planet. Every day, we work to deliver excellence, going the extra mile to create outstanding experiences for our guests.
Benefits:
Competitive salary + various perks + career growth
Location
We have two regional roles (London – North/ North East – Scotland). We offer a degree of flexibility on location, for the right candidate.
INDLP
The Cairn Group's Holiday Inn Birmingham City Centre is a modern hotel conveniently located near to the Birmingham New Street train station.
The hotel is within an easy walk of the great bars and restaurants found in the Arcadian complex, as well as both the Hippodrome and New Alexandra theatres, Birmingham's China Town district, The Mailbox shopping centre and the Bullring commercial area.
Benefits:
IHG Staff Rate Scheme
IHG Friends Family Rate
IHG Brand Training
Cairn Group Staff Discount Scheme
Retail and travel discounts
Recruit a friend Scheme
Induction and training programme
Star of the Month Golden Ticket Award
Pension scheme
'Cairn Academy' Training Development Opportunities
Uniform
Cycle 2 work scheme*
(* Applies to positions above minimum wage)