Operational Excellence Lead
Remote (with travel)
We have an exciting and newly created role within our Divisional Reliability Team for an RCA Champion (Operational Excellence Lead).
Key Responsibilities
* Champion the consistent application of RCA and continuous improvement methodologies across all sites.
* Collaborate with site teams to identify performance gaps and implement corrective actions aligned with KPIs including; Productivity, Quality, Waste Reduction and OTIF
* Lead and facilitate cross-functional workshops and RCA investigations to address recurring issues and prevent reoccurrence.
* Develop and oversee site-level action plans to ensure sustainable performance improvements.
* Monitor progress and performance against improvement targets, providing guidance and support to local teams.
* Promote a culture of accountability, learning, and operational discipline.
* Share and scale successful practices across the network to ensure continuous development and alignment.
About You
* Proven experience in a continuous improvement, operational excellence, or lean manufacturing role – ideally within a fast-paced industrial or FMCG environment.
* Strong knowledge of RCA tools (e.g., 5 Whys, Fishbone, A3, FMEA) and problem-solving methodologies.
* A track record of delivering tangible performance improvements and sustaining change.
* Confident communicator with the ability to engage and influence at all levels of the organisation.
* Proactive, analytical, and committed to driving high standards.
* Willingness to travel across multiple sites as required.
Why DS Smith?
At DS Smith, you’ll be part of a business that is driven by purpose, values innovation, and is committed to creating sustainable value. In return for your expertise and commitment, we can offer:
* Competitive salary and benefits package
* Opportunities for personal and professional development
* A collaborative and forward-thinking work environment
* The chance to make a real impact across a dynamic and growing business
Ready to Lead Change?
If you are passionate about continuous improvement and making a measurable impact, we’d love to hear from you.
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