Credit Controller - Hybrid Working Location: Leytonstone, East London Join an award-winning logistics leader driving innovation in global trade. Are you a skilled Credit Controller looking for your next exciting challenge? This is a fantastic opportunity to join a dynamic, fast-paced finance team within a well-established and internationally recognised logistics company. At Unsworth, we are a multi award-winning logistics provider with over £55 million in annual turnover. With decades of industry experience, we combine cutting-edge technology and a customer-centric approach to simplify global trade and deliver exceptional value to our clients. We’re proud to offer genuine opportunities for career progression and development. We’re currently seeking a proactive and detail-oriented Credit Controller to take ownership of managing customer credit accounts in line with company terms. Your expertise will play a vital role in maintaining strong cash flow and supporting our continued growth. Key Duties and Responsibilities Manage and maintain the sales ledger Proactively chase outstanding debts via phone, email, and letter in a professional and courteous manner Monitor customer accounts to ensure timely payments and identify overdue balances Send monthly account statements and follow up with courtesy calls Ensure timely and accurate monthly billing Post and allocate incoming payments Monitor and manage customer credit limits to identify risk and overdue accounts Notify management of potential credit breaches on sales orders Collaborate with management and operational teams to assess credit hold decisions Resolve invoice and payment queries, ensuring debts are collected in line with KPIs Produce regular aged debt reports and escalate problem accounts as needed Manage legal escalation process for seriously overdue accounts, including court summons Administer the company’s direct debit collection scheme Carry out general administrative duties Any other duties required by Finance Manager or Finance Director Experience & Qualities Required Proven experience in B2B credit control, ideally handling key accounts Background in the shipping/logistics industry preferred; familiarity with shipping terms is a plus Strong negotiation and communication skills, with a professional and tactful telephone manner Self-motivated with a proactive approach to resolving issues and managing risk Excellent attention to detail, organisation, and time management skills Comfortable working under pressure and meeting tight deadlines Customer-focused with the ability to maintain positive relationships while managing overdue accounts Experience dealing with a variety of credit terms across both UK and international clients What’s on offer? Competitive salary package Hybrid working (3 days in-office, 2 days remote) to support work-life balance Award-winning training and genuine career development A supportive, diverse, and innovative team environment A range of employee benefits including: Employee Assistance Programme Healthcare Plan Enhanced holiday scheme Wellbeing day Cycle to work programme Gym and experience day discounts Loyalty rewards and recognition schemes Apply Now: If this sounds like the next step in developing your career then lose no time and apply online today. No Agencies Please