Store Manager – London, Tower Hamlets
Co-op – Tower Hamlets, England, United Kingdom
Base pay range
Salary: £32,000 – £34,000 per annum (based on skills and experience)
Contract: Permanent
Job description
We’re seeking a skilled Store Manager to join our retail team. This full‑time role offers a competitive salary and a comprehensive benefits package. As Store Manager, you will help deliver the store purpose by guiding commercial and community strategies, leading your team, and ensuring customers enjoy a fantastic experience. You will support team growth and learning, helping them showcase the difference Co‑op brings to local communities.
Responsibilities
* Empower your team to deliver great service, personally promoting the Co‑op difference to customers and members.
* Build an inclusive culture where everyone can speak up and share their views.
* Develop your team through regular performance conversations to help them reach their potential.
* Ensure the store is safe, legal and operational.
* Manage and optimise your store's commercial performance, recruit new team members and manage HR processes.
Qualifications & Experience
* Experience of guiding and developing a team in a busy, service‑focused environment.
* Excellent communication skills; ability to coach, motivate and inspire.
* Resilience and strong problem‑solving skills.
* The ability to understand and analyse commercial information.
* Willingness to roll up your sleeves and support the team with delivery of store activities.
Benefits
* Competitive salary and an annual bonus based on personal and business performance.
* Generous holiday allowance of 36 days, including bank holidays (rising with service).
* Colleague member discount: 30% off Co‑op branded products and 10% off other brands.
* Pension with up to 10% employer contributions.
* Stream app – access to a percentage of your pay as you earn it.
* Cycle to work scheme.
* Coaching and training to support career development.
Senior Level & Employment type
* Seniority level: Mid‑Senior
* Employment type: Full‑time
* Job function: Customer Service, Management, and Other
* Industries: Consumer Services
Our Commitment to Equality, Diversity, and Inclusion
We welcome applications from everyone and are committed to creating a workplace where colleagues can feel like they belong. We’re proud to be part of the Disability Confident scheme and offer interviews to disabled candidates who meet the minimum criteria for a job. If you need any adjustments during the recruitment process, we’ll support you. Learn more about our recruitment process at jobs.coop.co.uk/apply-process and our inclusion commitments at jobs.coop.co.uk/diversity-inclusion.
Application Process
As part of the application process, you will need to complete two online assessments taking approximately 20 minutes in total. We reserve the right to remove a vacancy before the scheduled closing date.
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