At Vivid, we are dedicated to providing fair, transparent, and high-quality housing services to our community. We are seeking a diligent and knowledgeable Housing Reviews Officer to support the management and review of housing cases in compliance with Section 202 of the Housing Act 1996, ensuring all housing decisions meet legal standards and protect tenants' rights. The Role: As a Housing Reviews Officer, you will be responsible for managing housing review processes in line with Section 202, overseeing appeals and reviews of housing applications and tenancy matters. You will ensure decisions are legally compliant, fair, and responsive to tenant needs. Key Responsibilities: Manage and conduct housing reviews and appeals as outlined under Section 202 of the Housing Act 1996. Review and assess housing applications, tenancy agreements, and related documentation for compliance with housing policies and legislation. Ensure all decisions and reviews comply with the statutory requirements under Section 202. Liaise with tenants, internal teams, and external bodies to gather necessary information for reviews. Provide clear, accurate, and timely communication to applicants and stakeholders regarding review outcomes. Maintain detailed records and prepare reports for management and regulatory bodies. Support continuous improvement of housing review processes to enhance transparency and tenant satisfaction. What We're Loo...