Job Type:
Permanent
Build a brilliant future with Hiscox
Position: Trainee Underwriter
Location: York or Glasgow
Band: I
Type: Permanent
About Hiscox UK
Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver. We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.
The role
This is a chance to join our team and fast track your career and become a qualified insurance underwriter.
The Trading Operations Underwriting teams are located regionally throughout the UK in our regional underwriting hubs of Colchester, Glasgow and York. Part of Hiscox UK’s central operations function, they are responsible for the volume underwriting of our referrals across new and existing business. The Trading Operations underwriters manage ~95% of policies written and ~45% of gross written premium in our open market UK retail division.
The Trainee Underwriters work with the underwriting teams to deliver market leading service in line with the agreed sales strategy. Underwriters will be responsible for creating renewal terms, ensuring retention of those customers on the best possible terms and cross-selling new products to our existing customer base.
The role will provide a breadth of development opportunities and exposure to our products, underwriting platform and underwriting strategy.
We recognise that the most effective way to develop future underwriters is through a structured academy environment. Our approach delivers rapid progression to competence, consistent onboarding and training and a clear pathway toward achieving an underwriting licence. Through the Academy, underwriters gain hands-on exposure to live policies, insight into our wider UK business divisions and regular interaction with senior leaders across the UK retail business.
The Underwriting Academy will consist of technical training syllabus and a live trading environment. The technical training will focus on Foundation of Underwriting, professional and specialist commercial products (PSC), appetite and how to underwrite them, beginning your CII (professional qualification) studies, broker trading skills and understanding our customers. The academy is designed to put the technical knowledge into practice with a clear route to achieving a level 1 Underwriting Licence by the end of the academy.
Candidates who successfully complete academy will move into a Trainee Underwriting role within the Service Delivery teams.
What You’ll be doing:
· Underwriting new/existing business across our PSC products in line with our high standards
· This will be across our broker distribution channels and commercial insurance products.
· Working towards set targets each month including profitability, GWP, conversion, retention, cross-sell, referral rate reduction, quotes per day, turnaround times, workflow management, phone service and prospecting.
· Developing your sales skills and appreciation of sales and underwriting strategy in collaboration with the wider teams and regions
· Effectively negotiating with both internal and external parties and identified points of contact within brokers
· Challenging non-standard underwriting decisions leveraging the expertise of product specialists and senior members of the team
· Showing courage and innovation by spotting process improvements and how we can do things differently to improve the customer experience and drive profitable growth
Candidate criteria
· A strong team player capable of taking ownership and driving results
· An analytical mind, proactive in thought process and the ability to back up the decisions you make
· A natural flair for building relationships enabling you to develop close rapport with brokers, clients and colleagues
· Ability to be an ambassador of Hiscox and demonstrate ‘going the extra mile’ dedication and commitment in a fast growing and demanding area of the business
· Self-motivated with a strong determination to learn, achieve results and succeed
· Willingness to begin ACII qualification
Diversity and flexible working at Hiscox
At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned over the past few years that working life doesn’t always have to be in the office, and now it is safe to do so we have introduced hybrid working to encourage a healthy work life balance.
We anticipate the successful candidate for this role will be in the office full time for training and learning for the initial onboarding period (16 weeks) and then 2 days per week hybrid.
This hybrid working model is set by the team rather than the business to enable you to manage your own personal work-life balance. We see it as the best of both worlds; structure and sociability on one hand, and independence and flexibility on the other.
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