Role Overview
We are looking for a highly organised and detail-oriented Product Content & Photography Coordinator to join our eCommerce team. This role sits at the heart of how our products are presented online, owning the end-to-end coordination of product imagery — from brand-supplied assets and third‑party studio shoots through to campaign photography. You will play a key role in ensuring our outdoor sporting goods range is presented to the highest visual standard across our website and digital channels.
Responsibilities
Product Image Management
- Own the intake, organisation, and management of all product imagery including brand‑supplied samples, brand‑provided images, and assets produced by third‑party photography studios.
- Audit product listings regularly to identify missing, outdated, or non‑compliant imagery and take action accordingly.
- Ensure all product images meet website technical specifications (file format, resolution, dimensions, background standards) before upload.
- Liaise with the eCommerce and web teams to coordinate timely image uploads aligned to product launch schedules.
Photography Studio Coordination
- Serve as the key point of contact between the Digital team and the third‑party photography studio, ensuring clear and timely communication throughout the product photography process.
- Relay shoot requirements, shot lists, and image specifications from the Digital team to the studio, ensuring briefs are accurate and understood.
- Coordinate the dispatch, tracking, and return of product samples to and from the studio, maintaining accurate records at all times.
- Review and quality‑check images delivered by the studio against agreed briefs, feeding back to the studio on behalf of the Digital team where amendments or reshoots are needed.
- Monitor studio delivery schedules and flag any risks to timelines, keeping internal stakeholders informed and aligned.
Campaign Shoot Support
- Provide seasonal support to the Brand and Creative team for campaign shoots, primarily focused on sample coordination and logistics.
- Liaise with the Digital Trading team ahead of each campaign shoot to capture and consolidate the Digital team’s requirements, ensuring these are clearly communicated to the Brand and Creative team.
- Assist with the selection, preparation, and dispatch of product samples required for each seasonal campaign, ensuring Digital trading priorities are reflected in the sample selection.
- Help ensure samples are on‑hand, in the correct condition, and accounted for throughout the shoot process.
- Support the return and reconciliation of campaign samples post‑shoot.
Cross‑functional Collaboration
- Work closely with the Buying, Merchandising, and Brand teams to forecast upcoming photography requirements and plan studio capacity.
- Collaborate closely with the Product Enrichment team to ensure photography and imagery are aligned with product copy, creating a consistent and cohesive presentation across all digital product pages.
- Partner with the eCommerce trading team to prioritise imagery based on commercial importance and seasonal launches.
- Build strong working relationships with brand partners to efficiently obtain and manage third‑party supplied imagery.
Qualifications
- 2–4 years of experience in a product content, eCommerce, photography coordination, or digital asset management role — ideally within retail or an outdoor/sporting goods environment.
- Proven experience coordinating photography studio workflows, including briefing, sample management, and image QA.
- Strong understanding of image file formats, technical specifications, and web optimisation requirements.
- Experience working with digital asset management (DAM) platforms or similar content management systems.
- Highly organised with excellent attention to detail and the ability to manage multiple projects and deadlines simultaneously.
- Strong communication skills with confidence liaising with external studio partners and internal stakeholders.
- A genuine interest in outdoor sports and the products within the category is a plus.
Desirable
- Familiarity with Adobe Creative Suite (particularly Photoshop/Bridge) for basic image review and light editing.
- Experience supporting on‑location or campaign shoots in an assistant or coordinator capacity.
- Knowledge of eCommerce platforms (e.g. Shopify, Magento) and how imagery is managed within them.
- Familiarity with CMS platforms such as Amplience, particularly in relation to digital asset management and content publishing workflows.
