Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and Hong Kong and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.
We currently have a diverse global team of 700 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective. We are proud to be a BCorp.
About The Role
The copywriter is responsible for the quality control and description of each product that is deposited through our consignment service.
The consignment service is dedicated to individuals or professionals who wish to delegate the sale of their items.
The business team is responsible for identifying potential consignment customers and managing the initial deposit of all items.
When the box is received, we do everything possible to ensure that the customer sells their items quickly.
Location
: Crawley (Warehouse environment)
Working hours
: 9 am to 5:30 pm (inclusive of a 45 minute break)
What You Will Do
* Quality Control
Perform quality control checks on all items and identify the Vestiaire product condition.
Identify items that do not conform to the quality criteria of the catalog and reject the item in physical and electronic form If necessary perform light cleaning and care on the item to improve the item quality.
* Description
Write item descriptions in accordance with the appropriate VC & textile wording including details such as composition, defects, measurements.
Inform the photo studio of any details that require special attention during the photo shooting
Organize the stock of the containers in the areas reserved for this effect and in the respect of the rules of FIFO
* Control of comments
Review customer feedback
Make picking requests on all items that require reshoot or amendments to the listing
Write an answer to each request and update the file
Make requests for more photos or reshoot of an item when necessary
* Administrative tasks and polyvalence
Manage the cohesion between the different flows and ensure that the products are put online
Checking with the business team regarding any anomalies and rejected items.
Return of items to sellers
Supporting other teams and departments to ensure a flow of items through the warehouse.
What we offer
A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive Compensation And Benefits Package
As full member of our entrepreneurial project, you will be eligible to free shares
Research indicates that people from underrepresented backgrounds—including women, people with disabilities, and other marginalized communities—often hesitate to apply for roles unless they meet every single requirement.
At Vestiaire Collective, we believe that talent comes in many forms, and we're committed to creating an inclusive environment where everyone can thrive. Your unique perspective could be exactly what our team needs, so we encourage you to apply even if you don't tick every box.
Vestiaire Collective is an equal opportunities employer
Beware of Scams
Vestiaire Collective only contacts candidates via official emails ending in
or
no-. We never use WhatsApp, Telegram, or similar apps for job offers, nor will we ever request payments or banking details.
If you receive a suspicious message, please report it to