Overview
Join to apply for the Customer Service Assistant - Catering role at Falmouth Exeter Plus.
An exciting opportunity has arisen on our Penryn campus for a full-time Customer Service Assistant - Catering to work primarily at our main catering venue, the Stannary, and within our fast-paced pizza and Starbucks Café - Koofi.
The position is offered on a permanent, full-time basis, 37.5 hours per week, Monday to Friday with occasional weekend work.
For informal discussions about the vacancy ahead of applying please email recruitment@fxplus.ac.uk.
The closing date for the position is Tuesday 23 September 2025.
Falmouth Exeter Plus manages and delivers services at Falmouth, Penryn and Truro Campuses on behalf of Falmouth University and the University of Exeter. We welcome job applications from people of all identities and backgrounds and are committed to a diverse range of candidates.
Responsibilities
* Deliver high-quality customer service for campus catering venues, including the Stannary, Koofi, and related outlets.
* Operate barista coffee making and hot food production to required standards.
* Work as part of a large team in a fast-paced environment and contribute to continuous improvement and trend setting within the department.
* Be flexible in hours and able to work at events and across different sites as required.
Qualifications
* Experience in a variety of customer service roles with a strong focus on guest satisfaction.
* Consistent ability to produce high-quality food and beverage output while maintaining health and safety procedures.
* Ability to set a good example to other catering team members and demonstrate an honest, dedicated, and hardworking approach.
Benefits
* Employer Pension Contribution up to 10%
* 26 days + 8 days bank holiday
* Life Assurance
* Subsidised Sports Centre Membership (Gym & Fitness Classes)
* Enhanced Maternity/Paternity Pay
* Cycle Scheme & Home & Tech Scheme
* Vivup Lifestyle Discounts
It is a fast-moving environment where agility and a positive approach to change and enhancement are central to our progress. Our mission is to deliver world-class shared professional services to help our partners achieve their global ambitions.
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