Kickstart your career in parts with a busy, well-established dealership in Hertfordshire. We’re working with a respected agricultural and machinery business that’s looking to add an experienced Parts Advisor to its established team in the Stevenage area. This is a great opportunity for someone who enjoys a fast-paced environment, takes pride in customer service, and has experience with parts, whether from agricultural, construction, horticultural, or motor trade backgrounds. The Role Reporting to the Parts & Retail Manager, you’ll play a key role in the day-to-day running of the parts department. You’ll support customers and technicians with parts enquiries, process orders, and ensure an excellent level of service both in person and over the phone. Your responsibilities will include: Handling customer and workshop parts enquiries Processing orders and arranging dispatch Providing accurate product information Delivering a high standard of customer service at all times Supporting the retail counter and showroom when requiredWhat we’re looking for Strong communication skills and a professional, friendly manner Experience in parts—agricultural, construction, horticultural, or motor trade Confident dealing with customers face-to-face, by phone, and by email Good general computer skills Strong numeracy and literacy High attention to detail, especially when handling payments Team player with the ability to work independently Self-motivated with a proactive approach Smart, presentable appearance Comfortable working in a busy, target-driven environmentDesirable: Previous retail or showroom experience Knowledge of machinery or equipment partsAdditional information Location: Stevenage Hours: 39 hours per week Monday–Friday & Saturdays on a rota Overtime: Paid at time and a half after 39 hours (Mon–Fri) Contract: Permanent, full-time, hourly paidBenefits 32 days annual leave including bank holidays Company sick pay scheme & Workplace pension Employee referral bonus Winter flu jab service & Staff discount in store Death in service cover