Event Operations and Production Manager - AV / Audio Visual
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This is an exciting opportunity for a skilled leader to significantly impact the future of a premier live events venue, nurturing client relationships and empowering their team to deliver excellence.
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The ideal candidate has a deep understanding of the live events industry, technical AV systems, and team management. They are a problem-solver, capable of providing innovative solutions while maintaining the highest standards of service and safety.
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Main Responsibilities:
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* Lead and develop a talented team, providing guidance, support, and professional growth opportunities.
* Build long-term client relationships through exceptional service and technical delivery.
* Oversee technical solutions for live, virtual, and hybrid events.
* Collaborate with the sales team to ensure seamless client experiences from initial consultation to event delivery.
* Prepare detailed quotations, specifications, and CAD drawings.
* Manage rigging and AV production within the conference suite.
* Ensure equipment maintenance and readiness.
* Monitor and enforce Health & Safety regulations to ensure a safe working environment.
* Drive the development and improvement of services and team capabilities.
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Skills and Qualifications:
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* Proven leadership experience in event production, technical AV support, and team management.
* A strong track record in building client relationships and delivering commercial results.
* Expertise in live event systems, hybrid event solutions, and venue operations.
* Excellent organisational and problem-solving skills.
* A hands-on approach to management and the ability to inspire a team.
* A solid understanding of Health & Safety regulations and best practices.
* Exceptional communication and interpersonal skills.
* Evidence of implementing service improvements in previous roles.
* A valid driving license and ability to commute to Birmingham.
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About This Role:
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This role offers the opportunity to shape the direction of event production services and ensure the venue remains a top choice for clients in the live events sector.
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About Us:
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We specialise in connecting outstanding talent with innovative teams in the live events and exhibitions sector, transforming ideas into unforgettable experiences.