This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
Description
We are looking for a client-focused professional to support Marine Market Services across GB, North America, and London Market Lineslips. This role will act as the first point of contact for client queries, manage data quality from brokers, and ensure accurate and timely delivery of client reports.
The role
* Acting as the first point of contact for client queries regarding services delivered under Marine Market Services contracts (covering GB and North America) or under London Market Lineslips
* Preparation, collation and quality assurance of deliverables for clients
* Reviewing data collected from GB and North America brokers and working closely with them to address any quality issues
* Organising meetings with attendees from WTW and client organisations
* Fielding ad hoc queries and requests from Clients and from the Marine Business Unit
Qualifications
What You'll Bring
* Comfortable in customer-facing situations
* A focus on delivery
* Attention to detail and a focus on quality
* Good MS Office skills (Word & Excel) essential, knowledge of MS Access would be beneficial
* Excellent Communication skills
What We Offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.
We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.
Equal Opportunity Employer
We're committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email