Social network you want to login/join with:
col-narrow-left
Client:
Page Personnel
Location:
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
441d5a6c2d4e
Job Views:
4
Posted:
29.06.2025
Expiry Date:
13.08.2025
col-wide
Job Description:
* A market leading FMCG business with an international footprint
* A supportive team environment with great career development opportunities.
About Our Client
Customer Service & Sales Operation Executive, Bracknell: This opportunity is with a medium-sized organisation within the FMCG industry, recognised for its strong market presence and commitment to delivering high-quality products. Based in Bracknell, the company offers a professional environment where efficiency and customer satisfaction are at the forefront.
Job Description
* Dealing with the Spanish Retailers, Spanish distribution/3PL
* Act as the primary contact for customer enquiries, ensuring prompt and professional responses.
* Manage and process customer orders accurately, from receipt to delivery.
* Oversee the end-to-end order process using ERP systems: from order entry to delivery, ensuring accurate stock management and timely fulfilment through our European 3PL partners.
* Handle invoicing, shipment documentation, and coordinate with internal teams including Sales, Merchandising, and Trade Marketing to ensure operational alignment and drive sales growth.
* Organise and conduct regular business review meetings with key accounts to identify growth opportunities, improve service, and provide tailored support.
* Support the wider business development function by contributing insights from customer feedback and identifying cross-selling opportunities.
* Collaborate with the sales team to provide operational support and ensure seamless communication.
* Monitor stock levels and liaise with the supply chain team to prevent shortages.
* Generate regular sales reports and provide insights to support strategic decisions.
* Handle customer complaints and escalate issues when necessary to ensure resolution.
* Maintain accurate records of customer interactions and transactions in the CRM system.
* Contribute to process improvements within the customer service and sales operations function.
The Successful Applicant
Customer Service & Sales Operation Executive, Bracknell:A successful Customer Service & Sales Operations Executive should have:
* Speak and write Fluent Spanish and English
* Experience within a fast paced commercial environment, particularly in customer service or sales operations.
* Some supply chain or logistics experience is desirable but not essential
* Strong organisational skills and attention to detail.
* Proficiency in using CRM systems and Microsoft Office applications.
* A proactive and solutions-focused approach to problem-solving.
* Excellent communication skills, both written and verbal.
* Ability to manage multiple tasks and prioritise effectively in a fast-paced environment.
This is an office based role, not hybrid.
What's on Offer
* A competitive salary ranging from £28000 to £32000 per annum.
If you are ready to take the next step in your career as a Customer Service & Sales Operations Executive, apply today!
#J-18808-Ljbffr