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Moorfields - A global leader in Ophthalmology
We are Moorfields Eye Hospital NHS Foundation Trust. Founded in 1804, Moorfields Eye Hospital is a world-class centre of excellence for eye health services, ophthalmic research, and education.
With more than 2,300 staff we are proud to be supported by one of the most diverse workforces in the NHS. Every year we treat more than 700,000 patients at City Road in central London and at our 22 satellites sites, and, in partnership with the UCL Institute of Ophthalmology and Moorfields Biomedical Research Centre we lead one of the most impactful ophthalmic research programmes in the world.
We train many of the leading eye care clinicians in the UK and internationally and have a global reputation for quality and professionalism in ophthalmic care. In addition, we also operate commercial divisions that provide care to private patients in both London and the Middle East.
This is an exciting time to join Moorfields. The pandemic fast-tracked a huge amount of innovation which is changing the way we work and deliver care. Construction is under way on Oriel, our new eye care, research, and education centre being built in Camden. The new centre will be flexible and modern, enabling us to bring together healthcare, eye research and education under one roof for the first time.
If you want to be part delivering world class eye health services and you share our values: excellence, equity, and kindness, then we would love to hear from you!
Job Overview
We are looking for an enthusiastic, committed individual to join our multi-professional team within Moorfields Private. We are a division within the main NHS Trust. Although some of our processes are slightly different, our governance agenda is fully aligned with the Trust. We are committed to delivering the highest quality care and keeping our patients safe.
The post holder will work in close collaboration with the division's Senior Leadership Team, the central Quality and Safety team and the other Quality Partners and divisional managers within all divisions.
An integral part of the role is helping the multi-disciplinary teams to identify and disseminate shared learning for quality improvement and ensuring consistency between satellite sites and the rest of the organisation.
Main duties of the job
The Quality Partner Role Includes
Serious incident and incident management, applying the principles of PSIRF
Clinical audit and effectiveness
Safety and risk
Compliance
Complaints and litigation
To attend Quality and Safety Committees such as local and central Quality Forums, Clinical Governance Committee and Risk and Safety Committee, Clinical Audit Committees and Serious Incident panels, as required in discussion with the central team and Moorfields Private.
For a full overview of the role and required skills and knowledge, please refer to the attached job description and personal specification
Working for our organisation
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
* Salary including High-Cost Area Supplement
* Opportunity to join the NHS Pension Scheme
* Free 24/7 independent counselling service
* Learning and development opportunities
* Easy and quick transport links
* A range of attractive benefits and discounts
* Access to Blue Light Card and other NHS Discount Schemes
* Free Pilates classes
* Full support and training to develop your skills
* Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Detailed Job Description And Main Responsibilities
To be a local expert in quality and to lead and drive the quality agenda within Moorfields Private
* To develop and embed the quality governance framework, embedding the Patient Safety Incident Response Framework (PSIRF) within Moorfields Private, including the Moorfields Private Quality Forum, Moorfields Private Performance meeting and Senior Leadership Team meetings
* To develop and deliver local quality training which aligns with the central vision and is consistent with other divisions
* To lead on the production of themes and trends of quality data within Moorfields Private, with analysis and supporting recommendations for change
* To lead on developing a learning culture across the Moorfields Private by sharing learning from incidents, audits and any other quality and safety indicators
* To lead the development and implementation of the quality dashboards and any other quality reports in preparation for monthly/quarterly divisional meetings by undertaking any necessary analysis
* To contribute to the delivery of the Trust’s objectives on quality, safety and governance and to ensure delivery of the Trust’s 10-year strategy, the Vision of Excellence
* To contribute to the delivery of national standards and external requirements for all aspects of quality
* To work closely with the Head of Clinical Governance, Head of Risk and Safety, Head of Patient Experience and Head of Quality and Safety to ensure that central and divisional priorities are aligned
* To share current challenges and good practice with other quality partners across the network.
Person specification
Learning and experience
Essential criteria
* Educated to degree level with evidence of relevant post graduate study. Evidence of a commitment to learn
* Experience working within quality and safety in a similar role either in the NHS or at an independent provider
* An understanding of the governance agenda and the principles of PSIRF
Desirable criteria
* Relevant clinical professional qualification
* MSc or working towards a Masters
* Previous experience of working as of a quality and safety team
Knowledge and skills
Essential criteria
* Knowledge of risk management systems and techniques
* Knowledge of clinical audit process
* Knowledge of quality systems, KPIs and information governance
Desirable criteria
* Experience of managing a team
* Experience of quality improvement projects
* Experience in participating in regulatory health care inspections
Personal qualities
Essential criteria
* Self motivated and keen to learn
* High level of detail and accuracy
* Excellent communication skills and the ability to manage difficult situations
Due to the nature of this position, employment is subject to proof of eligibility to work in the UK, completion of a satisfactory DBS disclosure and two references. We do not offer visa sponsorship for roles unless clearly stated in our adverts, so please consider this before applying.
Our commitment to equality, diversity and inclusion is at the heart of our organisational culture. As part of our pledge to take positive action in recruitment we encourage applications from under-represented candidates including BAME (Black, Asian, and Minority Ethnic) and Disabled candidates as we work towards a representative workforce that is able to provide the quality, the dignity and respect and to deliver above and beyond.
Moorfields is a flexible working friendly organisation, and we are committed to helping our employees achieve a work-life balance that is beneficial for health and wellbeing, motivation levels and job satisfaction. Every employee of the Trust has the right to request to work flexibly. Please speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
If we receive sufficient applications, we will close this ad prior to the closing date. You are advised not to delay submitting your completed application.
If you would like to discuss any reasonable adjustments before applying or would like an accessible version of any recruitment documents, please contact the recruitment team at moorfields.recruitment@nhs.net.
https://www.moorfields.nhs.uk/work-for-us
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
* Moorfields Private Quality Partner JD and Job Spec (PDF, 352.4KB)
* Staff Benefits (PDF, 254.1KB)
* MEH Privacy Notice (PDF, 138.0KB)
Apply online now
Further details / informal visits contact
Name Chantel Codrington Job title EA to Head of Nursing Email address c.codrington@nhs.net Additional information
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Quality Assurance
* Industries
Higher Education
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