GBUK North Yorkshire, England, United Kingdom
IT Projects & Support Officer
Selby, North Yorkshire (Hybrid working available)
About Us
GBUK Group is a leading provider of medical devices and healthcare solutions, committed to innovation, safety, and service excellence. Our IT Team plays a critical role in enabling business growth, strengthening cybersecurity, and supporting our mission to deliver outstanding products and services to healthcare professionals.
The Role
We’re looking for an IT Projects & Support Officer to join our IT Team at Head Office in Selby. This hands-on role offers the chance to combine technical support responsibilities with involvement in exciting IT projects that will transform our business systems and enhance our cybersecurity posture.
You’ll work closely with the IT Manager and wider team, providing 2nd/3rd line support, engaging with stakeholders, and contributing to projects that improve business capabilities across the Group.
What you’ll do:
* Support the delivery of IT projects – coordinate activities, track progress, and resolve risks/issues.
* Provide 2nd/3rd line technical support, diagnosing and resolving issues across hardware, software, and networks.
* Create and maintain IT documentation, project plans, and processes.
* Liaise with internal teams and external vendors to gather requirements and manage deliverables.
* Champion cybersecurity and ensure IT governance standards are met.
* Promote IT best practice across the organisation, identifying opportunities where technology can add value.
What we’re looking for:
Previous experience in IT support or technical roles
Experience supporting or managing IT projects
Understanding of project management methodologies
Familiarity with security frameworks (e.g. Cyber Essentials, ISO 27001)
Strong communication skills and stakeholder management ability
Organised, detail-oriented, and proactive with problem-solving
A can-do, adaptable approach in a fast-paced environment
* Bachelor’s degree in IT, Computer Science, or related discipline
* Experience with mergers & acquisitions integrations
* Experience working in healthcare, medical devices, or regulated industries
Why Join Us?
* Be part of a fast-growing organisation with a strong purpose
* Hybrid working available
* Opportunities for personal and professional growth
* Contribute to projects that make a real impact on healthcare delivery
Apply now to be part of a team that drives change, champions innovation, and supports better patient care.
#J-18808-Ljbffr