Candour Talent are recruiting an Insurance Claims Handler to join their client’s team in Cardiff. * Employment Type: Full Time/Permanent * Working Hours: Mon-Fri * Salary: From £28k DOE NEG Excellent opportunity for an experienced Insurance Claims Handler to join our client’s small team on the outskirts of Cardiff. The successful candidate will oversee restoration projects for the UK’s top insurance customers across the South Wales and Bristol area, and you will manage your own files and caseload from start to finish. Previous Claims Handler or Insurance Claims Administaor experience is essential for this role, although full training on the processes and systems will be provided. You will also be surrounded by a supportive and helpful team of dedicated claims professionals. This is an office-based role and own transport would be preferable due to location. The role comes with a generous holiday allowance with the opportunity to buy more annual leave. Salary is negotiable and will be reviewed with ongoing experience. The Role: * Liaise and develop effective working relationships with insurance clients, with customers, and with the team of field-based technicians. * Manage and take ownership of own caseload from start to finish. * Process claims and ensures all documentation is completed accurately and in a timely manner. * Plan an allocate work to technicians in the field. * Ensure parties are updated with changes to claim status. * Respond to incoming enquiries via telephone and email. The Ideal Candidate: * Previous experience in a similar Claims Handler or Claims Administrator role, preferably in household or commercial claims. * Excellent administration, time-management, and organisational skills. * Excellent IT proficiency. * Excellent telephone manner and communication skills. * Self-sufficient, but able to work in a small team as needed. * Able to remain calm under pressure and prioritise own workload * A good geographical knowledge of the South East Wales and Bristol area, an advantage * Enthusiastic to learn and gain further knowledge INDP1 How to Apply: Email Address: adele @ candourtalent. co. uk We thank you for considering Candour Talent Recruitment for your career aspirations and encourage you to continue exploring opportunities with us in the future. Good Luck with your application and we look forward to receiving your CV. Who are we at Candour Talent? At our award-winning recruitment agency, we pride ourselves on building strong connections with both our clients and candidates. We operate as both a recruitment specialist for permanent recruitment and a recruitment business for the supply of temporary workers, ensuring that we can effectively meet the diverse needs of our clients and candidates. With a dedicated and passionate team of professionals, we're committed to taking time to understand your unique skills, experiences, and aspirations ensuring that we match you with opportunities that not only align with your professional goals but also inspire you to thrive. Whether you're seeking a career change, advancement, or a new challenge, we're here to support you every step of the way. Rest assured that when you apply for a role through Candour Talent Recruitment, your details will be handled with the utmost confidentiality and in accordance with our Candidate Privacy Information Statement, outlining how your information will be used. While we strive to respond to all applicants promptly, please note that only candidates with the relevant skills and experience will be contacted for further consideration. If you do not hear back from us within 7 days of your application, we regret to inform you that you have been unsuccessful on this occasion