Day Rate £18.95 and Night Rate £20.02, plus Holiday Pay
Fixed Term June to end of September 2026
Location: South Kensington Campus
About Imperial
Welcome to Imperial, a global top ten university where scientific imagination leads to world-changing impact.
Join us and be part of something bigger. From global health to climate change, AI to business leadership, here at Imperial we navigate some of the worlds toughest challenges. Whatever your role, your contribution will have a lasting impact.
As a member of our vibrant community of 22,000 students and 8,000 staff, youll collaborate with passionate minds across nine London campuses and a global network.
This is your chance to help shape the future. We hope youll join us at Imperial College London.
Our Culture
We work towards equality of opportunity, to eliminating discrimination, and to creating an inclusive working environment for all. We encourage applications from all backgrounds, communities and industries, and are committed to employing a team that has diverse skills, experiences and abilities
About the role:
Are you friendly, confident, and outgoing with plenty of enthusiasm and a can-do attitude? If so, we have excellent fixed term (June-September 2026) opportunities for threeTeam Leaders to join our Property Division Guest Accommodation Operations Team.
You will be joining the Team for a three-month period as a casual worker to provide a wide range of tasks supporting the running of our Guest Accommodation within Princes Gardens at our South Kensington Campus during the summer vacation period.
What you would be doing:
You will provide supervision and guidance on all matters relating to front of house services and take a leading role in ensuring our customer services meets or exceeds expectations.
You will assist the Guest Operations Manager with a wide range of staff related issues including training, discipline and work performance of the reception staff.You will be responsible for ensuring adherence to a range of policies, procedure and standards in support of a professional customer focused reception service.
You will effectively supervise the reception areas and services, ensuring customers are provided with the highest levels of care, advice and support.You will be responsible for the appearance of the reception area, provide updates to hall and cleaning supervisors, and report maintenance issues and ensure they are dealt with timely. The role will be required to ensure building evacuations are conducted appropriately and assistance is provided for vulnerable guests.
You will assist with Finance matters, cash and stock control and ensure staffing costs stay within budget.
This role requires flexibility, sound judgement, and the ability to manage priorities effectively.
If you are interested in this opportunity, please ensure your application / statement clearly demonstrates how you meet all essential criteria outlined in the person specification.
What we are looking for:
Previous experience of working in a similar fast paced, busy customer focused environment
Experience of financial procedures and cash handling
A good command of verbal English proven by the attainment of a basic level English language course, to be able to understand basic instructions and communicate effectively with customers, including staff, students and visitors
Ability to work within and develop a team
Good time management, customer service and organisational skills
Excellent IT skills to include Microsoft Office
Ability to exercise initiative
A flexible approach to working, sufficient to work a 5/7 days per week arrangement, work evenings and weekends
Positive and enthusiastic attitude towards all tasks given
The ability to stay calm and good humoured under pressure
Desire to deliver and achieve high standards of service
What we can offer you:
At Imperial, our valuesrespect, collaboration, excellence, integrity, and innovationguide everything we do. Youll be part of a supportive and forward-thinking team, working on projects that directly contribute to the safety and wellbeing of our community.
We are committed to creating an inclusive working environment and welcome applications from all backgrounds. We particularly encourage interest from individuals who are underrepresented in our workforce.
Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing .
Further Information
These are fixed term positions on a casual agreement from June until the end of September 2026.
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