Operations Executive
Based in Leeds
Salary £31,000+
Benefits - Company bonus scheme, 24 days holiday entitlement, Birthday day off, Agile working, Flexible bank holidays, Health cash plan, Employee Assistance Programme, Group Life Assurance x 3, Pension scheme (salary sacrifice), Salary sacrifice benefits including holiday purchase, cycle to work, tech purchase, Regular social events, On-site parking, Friendly and inclusive working environment
About the role:
The Operations Executive will play a crucial role in helping to ensure the smooth and efficient running of the groups day-to-day operations. This position supports both the operations and client service teams by managing administrative tasks, coordinating internal processes, and assisting in maintaining compliance and quality standards.
Key Responsibilities
Assist Operations Manager in delivering operational efficiency, productivity and quality across all offices
Work alongside and assist other functional teams in delivering business objectives
Understand the needs and priorities of service line teams and provide operational support
Trial and implement new technologies including setup of software and training of staff
Deal with IT issues as they arise and communicate effectively with the business
Manage setup and delivery of telephone system
Onboard new team members including setup of equipment, software logins and appropriate permissions
Procurement of all operational and technological contracts, maintaining positive supplier relationships and working within budgets
Support internal process improvement initiatives and document standard office operating procedures with a focus on client experience
Maintain internal systems and databases to ensure accurate and up-to-date records
Help ensure compliance with GDPR, anti-money laundering regulations and other relevant legislation
Schedule meetings, manage calendars and coordinate internal communications
Perform ad hoc administrative duties as required by senior team members
Facilities Support
Ensuring routine maintenance tasks, servicing and repairs (including premises, furniture and equipment) are managed promptly and efficiently
Ensuring appropriate arrangements for office cleaning, window cleaning and garden services are in place
Managing security of premises including alarm systems, CCTV and keyholder lists
Reviewing and implementing procedures for opening/closing up buildings
Reviewing and managing office layout and reviewing requirements for furniture/equipment in line with budget
Working with offices to ensure the budget for stationery and kitchen/bathroom supplies is managed appropriately
Working with the administration team to ensure appropriate file storage, destruction and archiving processes are in place
Ensuring appropriate arrangements for postage and printing are maintained
Keeping up to date with deadlines for rent and rates and liaising with brokers to get the best deal
Corresponding with landlords on various matters
Reviewing insurances including office, cyber and management
Managing and reviewing the relevant disaster recovery processes
Reviewing and improving facilities policies and procedures, ensuring these are adhered to across the firm
Managing office move and refurbishment projects as required
What are we looking for?
Previous experience in an administrative or operations support role (ideally within professional services)
Strong organisational skills with attention to detail
Excellent verbal and written communication skills
Proficiency with Microsoft Office Suite (Word, Excel, Outlook)
Ability to manage multiple tasks and priorities effectively
Professional and proactive attitude
Due to the volume of applications we receive if you have not heard from the managing consultant within 1 week please assume you have not been short listed.
Kube Recruitment Solutions Ltd. is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.
Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.
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