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Scheme support officer

Cardiff
Pobl Group
Support officer
€22,000 a year
Posted: 2 June
Offer description

Summary

A full‑time, permanent Scheme Support Officer in a supported housing service, Janner House, Cardiff. You will be required to work on a rolling rota, including days and sleep‑in shifts (additional £62.64 sleep‑in payment).


Overview

Codi Group is a not‑for‑profit provider of housing, care, and support, the largest in Wales. We support nearly 17,000 individuals across Wales daily, helping them live well, feel supported, and reach their full potential. “Codi” means “rise” in Welsh, reflecting our mission to lift expectations, communities, and individuals.


About The Role

Janner House provides temporary supported accommodation for adults aged 18+ who are motivated to change and willing to engage with solutions‑focused housing support. The service helps people develop skills to prevent homelessness, improve financial capability, and settle in the community, achieving positive progression.

As a Scheme Support Officer, you will assist Project Workers in delivering support to service users working toward realistic goals around independent living, confidence‑building, training, employment opportunities, and overall health and wellbeing. The aim is to help those with prior criminal offences integrate into society.


Your Day Will Consist Of

* Work with people to truly make a difference in their lives
* Use your skills and talents to engage with people
* Support people to achieve their potential
* Develop networking skills by partnering with external agencies
* Encourage community engagement

The role involves complex behaviours and needs, including alcohol misuse, mental health, substance misuse, and anti‑social and offending behaviour. You will work with diverse personalities and adapt your approach accordingly.


Who We Are Looking For

* Ability to work with and build rapport with vulnerable and disadvantaged people, providing appropriate support and advice
* Teamwork
* Ability to prioritise tasks and manage workload with minimal supervision
* Relevant experience or transferable skills
* Positive attitudes in line with Codi values
* IT literacy
* Ability to handle challenging and emergency situations
* Good communication skills

Part of the role includes sleep‑in shifts at the scheme, providing a secluded area with a bedroom, bathroom, and kitchen facilities.

Previous experience or qualifications are not mandatory; awareness of issues faced by people at risk of homelessness is useful.


Values

Compassionate, Authentic, and Progressive.


Pay & Benefits

Work‑life balance, a supportive environment, and multiple benefits (specifics may vary).


FREDIE

Fairness, Respect, Equality, Diversity, Inclusion, Engagement – we provide equal opportunities.

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