HIVED is the first customer-centric, tech-enabled parcel delivery company designed for ecommerce. With a 100% electric fleet and commitment to an exceptional delivery experience, HIVED is setting a new delivery standard for ecommerce brands and consumers.
HIVED has already delivered millions of parcels for brands such as Nespresso, H&M, Zara and John Lewis and is a B Corp certified business. Backed by leading investors such as Maersk Growth, NordicNinja, and Planet A Ventures, HIVED is leading the industry by making great service and green delivery the standard, building out a delivery network that’s fit for the future.
About HIVED 📦
At HIVED, we’re steamrolling forward as one of Europe’s fastest growing startups, and our momentum shows no signs of slowing.
Based in London, we are a climate and logistics start-up building the first sustainable parcel delivery network at scale, powered by a 100% electric fleet. In an ever-growing industry where unreliable service has long been the norm, HIVED has been built from the ground-up to meet the demands of modern consumers and disrupt parcel delivery.
A tech company at heart, our talent and technology is laser-focused on delivering the best possible delivery experience for end-customers and meeting the needs of our retail partners. From our drivers to our data engineers, we are constantly working to improve this customer experience that makes us deliver better.
Already trusted by leading international brands such as John Lewis, Nespresso, Uniqlo, H&M brands and more, we are solidifying our position as the leaders in Europe to tackle this growing market.
Our tight-knit team is made up of ex-Revolut, Bain, HelloFresh, ASOS, Apple and Google employees, and we are backed by some of Europe’s leading investors and VCs in climate-tech, logistics and mobility including Planet A Ventures, Maersk Growth, Pale Blue Dot VC, Eka Ventures, NordicNinja VC and the British government. We’re passionate about driving innovation and redefining the future of delivery.
Role Overview 📝
As a Transport Supervisor at HIVED’s Hayes depot, you are a key operational leader supporting the Transport Manager in delivering safe, efficient, and compliant transport operations. Reporting to the Head of Transport, you will help ensure that our fleet of eHGVs remains roadworthy, drivers perform at their best, and daily schedules are executed accurately. This role combines administrative discipline with hands-on, on-the-ground leadership.
Responsibilities
In line with statutory guidance, the Transport Supervisor is responsible for the continuous and effective management of the transport operation at Hayes, including:
Compliance Support & Operational Oversight
* Support the Transport Manager by monitoring driver hours and adherence to the Working Time Directive.
* Maintain records for DVSA audits, including vehicle maintenance, collection paperwork, gate checks, and fleet damage audits.
* Complete weekly fleet damage audits and gate checks, reporting findings and assisting with corrective actions.
* Support upkeep of the Convey compliance dashboard, ensuring vehicle defects and approvals are reviewed and actioned promptly.
* Ensure VOR (Vehicle Off Road) vehicles are booked in for maintenance or repair quickly to minimise downtime.
Driver & Performance Management
* Line-manage drivers, providing coaching, guidance, and performance feedback.
* Schedule drivers, manage absences, and coordinate agency cover to meet operational demand.
* Work with the Transport Manager to arrange driver training, Samsara debriefs, infringement debriefs, and accident/incident investigations.
Fleet & Maintenance Coordination
* Schedule and track Preventative Maintenance Inspections (PMIs) to maintain fleet availability and roadworthiness, ensuring tractor PMIs every 8 weeks and trailer PMIs every 12 weeks maximum.
* Monitor technical compliance of vehicles and report issues to the Transport Manager.
Planning & Resource Management
* Validate transport plans to ensure staffing aligns with operational requirements.
* Maintain and develop a robust driver recruitment pipeline to ensure sufficient coverage for all shifts.
* Collaborate with planning where required, to implement operational changes and resolve scheduling conflicts.
* Manage the end-to-end process for hiring new drivers to maintain a resilient labour pool.
Requirements
* Must hold a valid Certificate of Professional Competence (CPC).
* Strong awareness of O-Licence compliance stipulations and DVSA standards.
* Minimum 2 years in transport, logistics, or operational supervision; experience managing drivers preferred.
* Skills: Leadership, attention to detail, problem-solving, and safety-first mindset.
* Attributes: Reliable, structured, proactive, and capable of escalating risks appropriately.
How we reward our team 🎁
* Dynamic working environment with a diverse and driven team
* Huge opportunity for learning in a high growth environment, with progression opportunities based on success in the role
* 25 days of holiday allowance plus public holidays
o if you're on a 4 days on - 4 days off shift pattern, you are entitled to the equivalent of 18 days paid holiday plus public holidays
o similarly on 4 days on - 3 days off shift pattern, you are entitled to the equivalent of 20 days paid holiday plus public holidays
* 1 Birthday Day Off + 2 Tenure-Based Additional Days Off
* Subsidised Private Medical Insurance including dental, vision & mental health therapy
* Bi-annual performance reviews and tailored development plans
* Annual compensation review
* Team lunch provided once a week
* Quarterly team socials and annual sports day (HIVED Olympics)
* Enhanced maternity/paternity/adoption policy as day 1 right
* Community volunteer days
* Cycle to work scheme
* Dog friendly office and depots
* MacBook Air or Windows Laptop (depending on your preference)
🔍 Want to learn more?
* 🎥 Meet the team in 60 seconds: Behind the scenes with HIVED
* HIVED is B Corporation certified
* HIVED is #7 on The Sunday Times Tech 100
* Read how HIVED raised $42M to transform parcel delivery with AI and all-electric logistics network
* Check the Impact Report 2024
* Keep up with HIVED ✨ here ✨