We're hiring! Reservations Coordinator - Hertford Up to £25,396 bonus benefits | Full training provided | Modern office | Growth opportunities Tablebook.me partners with some of the UK's best-known restaurants, helping them deliver amazing guest experiences by managing their reservations with care and precision. We're looking for a Reservations Coordinator to join our friendly team in Hertford. You'll play a vital role helping diners book tables, solving problems when things aren't straightforward, and making sure every guest receives the best possible service. If you have great communication skills and a proactive approach, we'd love to hear from you! What we offer Starting salary up to £25,396 bonus 28 days holiday Full training — no reservations experience needed Friendly, supportive team environment Modern offices in Hertford Clear opportunities to grow and progress Work with some of the UK's leading restaurants Be part of a company with exciting growth plans Fast-paced, varied role where every day is different! What you'll be doing Helping guests book tables at amazing restaurants Problem-solving to give guests the best possible outcome Accurately managing bookings and finding solutions when requests aren't available Sending booking confirmations and handling emails and enquiries What we're looking for A proactive attitude and great attention to detail Good literacy skills and a professional telephone manner Previous customer service experience is a plus, but not essential — we'll provide full training A strong work ethic and willingness to learn Working hours Full-time (40 hours per week) on a set rota, including some evenings and weekends. Our office is open 9am to 9pm, 7 days a week.