Salary: £30,000 - 70,000 per year Requirements: Previous experience in IT support, network administration, or infrastructure roles Strong troubleshooting and problem-solving skills Experience supporting Mac, laptop, and mobile device environments Familiarity with network monitoring tools and IT infrastructure support Ability to manage and prioritize multiple technical issues A proactive mindset with the ability to identify improvements to systems and processes Responsibilities: Maintain a robust internal network operations infrastructure to ensure maximum service availability and performance for all users. Deploy and maintain network monitoring, analysis, and reporting tools. Monitor systems and analyze technical issues, performing troubleshooting and incident response where required. Track and manage issues through to resolution, ensuring minimal disruption to operations. Support the day-to-day administration of internal IT systems, including laptops and Mac devices, iDevices, Salto access systems, and landline telephony systems. Participate in a 24/7 on-call rota to provide support when required. Benchmark industry best practices against internal systems and processes to ensure continuous improvement. Help develop and implement strategies to improve efficiency, systems performance, and ways of working. Ensure the business invests the necessary time and resources to maintain and enhance IT infrastructure. Technologies: Support Marketing Mobile Network More: We are a well-known marketing and media company based in Mansfield, looking for an IT Network Support Engineer to support and maintain our internal IT infrastructure. This role is critical for ensuring the smooth operation, availability, and performance of our systems while delivering effective technical support across our business. We offer a dynamic work environment with an on-call participation requirement, with working hours from Monday to Friday. last updated 12 week of 2026